Ruben Castro
Anaheim,CA
Summary
Proven track record in boosting sales and enhancing customer satisfaction at Pandora, leveraging strong communication skills and retail sales expertise. Excelled in team development and product presentation, achieving sales goals through effective customer needs assessment and product knowledge. Demonstrated reliability and problem-solving abilities, contributing to a positive and productive work environment.
Overview
4
4
years of professional experience
Work History
Fine Jewelry Sales Associate
Pandora
11.2023 - Current
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Upsold warranties and purchase add-ons to customers to drive sales revenues and achieve sales goals.
- Balanced and organized cash register by handling cash, counting change, and storing coupons
- • Greet and engage every client in a welcoming manner
- • Achieve and exceed sales goals utilizing Pandora’s specialized selling model (SPARK) and product knowledge •
- Introduce shoppers to multiple categories of product to build brand loyalty, and maximize sales results
- • Always maintain a keen awareness of shoppers, to both deliver a world class shopping experience and control loss prevention.
Golds Gym Maintenance Lead Manager
Golds Gym
08.2020 - 06.2024
- Improved overall facility safety with regular inspections and hazard identification initiatives.
- Generated and completed work orders for repairs, maintenance, and component replacement.
- Initiate maintenance and safety programs for a variety of facility equipment
- Oversee the cleanliness of gyms done by my janitorial staff
- Keep compliant and aware of all changes with regulatory agencies like OSHA
- Demonstrate awareness and knowledge of all emergency procedures
- Manage all aspects of the buildings, exterior grounds, equipment, inventory overall facility
- Process and oversee deliveries
- Manage maintenance and janitorial staff, to include housekeeping
- Plan and schedule facility modifications, including cost estimates for the facility
Starbucks Barista
Starbucks
07.2022 - 05.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
High School Diploma - General
Katella High School
Anaheim, CA06.2014
Skills
- Cash Handling
- Retail Sales
- Product Knowledge
- Team Development
- General Housekeeping
- Mentoring and training
- Product presentation
- Customer Needs Assessment
- Loss Prevention
- Problem-Solving
- Honest and Dependable
- Time Management
- Reliable and Responsible
- Attention to Detail
- Customer Assistance
- Problem-solving abilities
- Multitasking
- Strong Communication and Interpersonal Skills
- Reliability
- Excellent Communication
Languages
Spanish
Limited Working
Timeline
Fine Jewelry Sales Associate
Pandora
11.2023 - Current
Starbucks Barista
Starbucks
07.2022 - 05.2023
Golds Gym Maintenance Lead Manager
Golds Gym
08.2020 - 06.2024
High School Diploma - General
Katella High School
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