Tara McElroy
Hollywood,FL
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Solid team player with a positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.
Overview
25
25
years of professional experience
Work History
Home Health Caregiver
Self-employed
06.2018 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions, improving their overall quality of life.
- Administered prescribed medications accurately.
- Maintained detailed records of patient progress and changes in health status.
- Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
- Demonstrated adaptability when faced with unexpected situations or emergencies by implementing appropriate interventions quickly and efficiently.
- Assisted patients with daily living activities, improving their overall quality of life.
Catering Assistant
Roasted Fig
03.2014 - 03.2018
- Provided friendly, courteous service to create memorable moments for guests.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to execute seamless catering events for clients.
- Coordinated closely with other staff members during events for smooth service delivery.
Financial Aid Officer
The Art Institute Of Fort Lauderdale
01.2000 - 08.2013
- Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
- Counseled students and parents about financial aid options and program details.
- Collaborated with academic departments to develop targeted financial aid packages for students.
- Maintained compliance with federal regulations through meticulous record-keeping and regular audits of financial aid files.
- Provided comprehensive training to new staff members.
- Processed loan applications and monitored progress from start to finish.
Education
Associate of Science - Radiation Therapy
Broward College
Coconut Creek, FL05.2018
Associate of Arts - Liberal Arts
Broward College
Pembroke Pines, FL05.1997
Skills
- Customer Service Driven
- Problem-Solving Abilities
- Attention to Detail
- Active Listening and Learning
- Analytical and Critical Thinking
- Computer Proficiency
- Data Entry
- Positive, Patient, Empathetic
Timeline
Home Health Caregiver
Self-employed
06.2018 - Current
Catering Assistant
Roasted Fig
03.2014 - 03.2018
Financial Aid Officer
The Art Institute Of Fort Lauderdale
01.2000 - 08.2013
Associate of Science - Radiation Therapy
Broward College
Associate of Arts - Liberal Arts
Broward College
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