Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tara Mitchell

Macon,MO

Summary

Dynamic Retail Store Manager with a proven track record at US Cellular Wireless, excelling in leadership and performance monitoring. Achieved sales goals through effective coaching and process improvements, fostering a positive environment that boosted employee retention. Passionate about helping others, I leverage strong multi-tasking abilities to enhance customer satisfaction and drive team success.

Overview

13
13
years of professional experience

Work History

Retail Store Manager

Us Cellular Wireless- Us Cellular Powered by T-Mobile
08.2020 - Current
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Completed routine store inventories.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Streamlined store operations through the implementation of efficient scheduling systems, task delegation, and performance monitoring.
  • Boosted employee retention rates by fostering a positive work environment, providing growth opportunities.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.

Retail Sales Manager

US Cellular Wireless
09.2017 - 08.2020
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Developed sales incentives that motivated team members to reach their full potential, resulting in higher overall performance for the store.
  • Recruited, interviewed and hired talented individuals bringing dynamic sales expertise and diversity to the organization.
  • Conducted ongoing development to help associates achieve growth within job roles.
  • Exceeded sales goals and accomplished business objectives by utilizing positive reenforcement and inspiring associates.
  • Oversaw associates performance and coached accordingly.
  • Wrote the store schedule.
  • Assisted with store operations.

Retail Wireless Consultant

US Cellular Wireless
08.2012 - 09.2017
  • Stayed up-to-date with industry trends, ensuring accurate information was provided to customers regarding new products and promotions.
  • Boosted sales through effective product demonstrations and explaining the benefits of various wireless plans.
  • Collaborated with team members to achieve store goals and improve overall performance.
  • Developed strong rapport with customers through attentive listening skills that allowed me to understand their unique wireless needs better.
  • Resolved customer issues efficiently, ensuring a positive experience for all involved parties.

Education

High School Diploma -

Paris R-II
Paris, MO

Skills

  • Strong multi-tasking
  • Problem-solving
  • Friendly and outgoing
  • Dependable and reliable
  • Leadership
  • Goal setting
  • Detail-oriented
  • Performance monitoring
  • Process improvements
  • Passionate about helping others

Timeline

Retail Store Manager

Us Cellular Wireless- Us Cellular Powered by T-Mobile
08.2020 - Current

Retail Sales Manager

US Cellular Wireless
09.2017 - 08.2020

Retail Wireless Consultant

US Cellular Wireless
08.2012 - 09.2017

High School Diploma -

Paris R-II

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