Tara Mullen

Assisted customers in selecting appropriate eyewear based on individual needs and preferences. Entered required prescription information, and recommended appropriate lens material, lens style, and recommended lens add-ons. Assisted patients with contact lens orders. Made adjustments to frames to fit each patient properly. exceeded set goals and gave excellent customer service.

Currently working as a training pharmacy technician, Processing new prescriptions, answering multi-line phone, and providing excellent customer service in a very busy environment.

• Led team in achieving sales targets through effective staff training and performance management.
• Streamlined inventory processes, reducing stock discrepancies and improving order accuracy.
• Implemented customer feedback initiatives, enhancing service quality and satisfaction ratings.
• Analyzed sales trends to optimize product placement and drive merchandising strategies.
• Conducted regular performance evaluations, providing mentorship to enhance individual skillsets.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.