Tara Naylor-Grubbs
Houston,TX
Summary
Business Operations and Transformation Manager with a 23 year history of leading strategic and tactical business initiatives. Proven expertise in large-scale business transformation and change management to consistently exceed company objectives. Offering effective communication, team building and coaching skills to instill common vision and create business cultures based on trust and mutual respect.
Overview
7
7
years of professional experience
Work History
Market Delivery Operations Manager
The Home Depot Inc
Houston, TX
02.2022 - Current
- Developed initiatives for process improvement and reviewed and assessed ongoing operations.
- Created corrective actions based on adverse KPI trends.
- Resolved challenges associated with company websites, vendors and OCC.
Production Planning Manager
The Home Depot Inc
Houston, TX
12.2021 - 01.2022
- Met or exceeded target for on-time customer shipments.
- Produced daily operations report forecasting staffing needs and production volume to support cost-reduction and service improvement initiatives.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
Store Manager
The Home Depot Inc
Ft. Pierce, FL
09.2017 - 12.2021
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Education
Bachelor of Arts - Business Administration
University of Central Florida
Orlando, FL08-2012
Skills
- Trend tracking
- Employee Development
- Customer Service Management
- Performance Improvement
- Business Growth Initiatives
- Change Management
Affiliations
- Team Depot Captain
- Big Brothers Big Sisters
Accomplishments
- Diamond Homer Award Winner
- Community Captain Award 2023 for most Team Depot grants in all of Supply Chain
Timeline
Market Delivery Operations Manager
The Home Depot Inc
02.2022 - Current
Production Planning Manager
The Home Depot Inc
12.2021 - 01.2022
Store Manager
The Home Depot Inc
09.2017 - 12.2021
Bachelor of Arts - Business Administration
University of Central Florida
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