TARA RAHIMNEJAD
Aliso Viejo,California
Summary
Savvy Social Media Manager with expertise in marketing and advertising. Successful cross-functional leader of high-performance teams managing digital assets and innovating powerful strategies for digital marketing. History of exceeding objectives and creatively approaching issues using talents in conflict resolution and critical thinking. Focused experience in overseeing social media marketing for growing organizations. Accomplished in improving lead prospecting, customer acquisition, and brand awareness. Offers top skills in planning and project management. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies, and engaging with customers to promote loyalty and drive sales. Dynamic and results-oriented professional with extensive experience at Naficy Medical Group, adept in office management and strategic thinking. Excelled in enhancing customer engagement through innovative social media strategies and proficient in Microsoft Office and Google Workspace. Demonstrated excellence in team building and maintaining information confidentiality, significantly contributing to operational efficiency and brand awareness.
Overview
6
6
years of professional experience
Work History
Executive Assistant
Naficy Medical Group
San Juan Capistrano, CA
02.2021 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Managed daily schedules and coordinated appointments for executives.
- Handled confidential information with discretion and professionalism.
- Conducted research and compiled data for reports and presentations.
- Coordinated travel arrangements and itineraries.
- Assisted with personal tasks and errands to support work-life balance.
- Communicated effectively with clients, vendors, and stakeholders.
- Prepared meeting agendas, took minutes, and followed up on action items.
- Ensured the smooth operation of the office by managing supplies and equipment.
Lead Front Desk Coordinator
Amazing Lash Studio
Irvine, CA
01.2021 - 01.2023
- Greeted clients warmly and provided excellent customer service.
- Scheduled and confirmed appointments using the MindBody software.
- Managed client check-ins and check-outs efficiently.
- Handled phone inquiries and responded to customer emails promptly.
- Processed payments and managed cash register transactions.
- Assisted clients with product selections and service inquiries.
- Maintained a clean and organized front desk area.
- Coordinated with lash technicians to ensure timely service delivery.
- Managed inventory and ordered supplies as needed.
- Addressed and resolved client concerns professionally and courteously.
- Promoted membership programs and special offers to clients.
- Maintained client records and updated information in the MindBody system.
Social Media Manager
Beverly Hills Microblading
Beverly Hills
06.2021 - 04.2022
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Analyzed and reported social media and online marketing campaign results.
- Increased customer engagement through social media.
- Coached employees company-wide on content creation best practices.
- Designed and implemented social media strategies to align with business goals.
- Created actionable plans to grow and maintain followers through Twitter, Facebook, and Instagram.
- Suggested and implemented new features to develop brand awareness.
- Set clearly defined goals to drive customer retention, brand awareness, and website or social media traffic.
- Worked with department personnel to deliver brand consistency in social media messages.
- Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
- Curated and segmented editorial content to increase engagement and channel growth.
- Engaged relevant influencers to build brand awareness.
- Managed a team to generate original content and moderate online community members.
- Promoted the successful outcome of web development strategy by aligning consistent brand messaging and visual designs across digital outlets.
Lead Sales Associate
Green Growth Brands
Mission Viejo, CA
05.2019 - 04.2021
- Monitored sales team performance and provided constructive feedback.
- Led sales team to exceed quarterly sales goals.
- Reported sales data to upper management for review.
- Trained, coached, and mentored new sales associates for maximum performance.
- Negotiated contracts and sales terms with new and existing clients.
- Conducted surveys of customers to understand successful sales tactics and strategize improvements in processes.
- Studied product and local markets to adjust sales pitches and adapt strategies for optimized sales.
- Kept detailed track of sales and customer information in the company system.
- Worked closely with other departments to understand the full scope of available offerings and provide top-notch salesmanship to customers.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Built a diverse and consistent sales portfolio.
- Built relationships with customers and the community to promote long-term business growth.
- Worked independently with minimal supervision.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Performed effectively in a self-directed work environment managing day-to-day operations and decisions.
Store Manager
Diff Eyewear
Mission Viejo, CA
01.2019 - 03.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Coached sales associates in product specifications, sales incentives, and selling techniques significantly increasing customer satisfaction ratings.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
- Protected the store from loss or theft by setting and enforcing clear security policies.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing a platform for all to voice concerns.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety, and cleanliness.
- Reviewed performance data to monitor and measure productivity, goal progress, and activity levels.
Seasonal Sales Associate
Lululemon Athletica
Mission Viejo, CA
08.2019 - 01.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Social Media Marketing Manager
Naficy Medical Group, Shangrila Medspa
San Juan Capistrano, CA
02.2018 - 03.2019
- Managed multiple social media platforms for increased engagement and audience growth.
- Created engaging multimedia content including graphics, videos, and blog posts to enhance user experience.
- Increased website traffic through effective content creation and search engine optimization strategies.
- Maintained a consistent brand voice across all channels, fostering trust among followers and customers.
- Generated sponsorships with related and partnering entities to enhance marketing objectives.
- Evaluated consumer preferences and behaviors combined with market trends and historical data to adjust and enhance campaigns.
- Considered business demands and customer preferences when developing pricing structures and marketing plans.
- Provided research and development on products to showcase benefits and retain customers.
- Conducted trials and tests of marketing channels such as paid acquisition, social media, and fresh content creation.
- Built and strengthened strategic relationships with vendors, advertising agencies, and leading industry partners.
- Enhanced profitability to achieve marketing objectives and drive productivity and growth from concept to implementation.
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
- Developed insights on marketing campaigns to assess performance against goals.
Education
Business Communications
Saddleback College
Mission Viejo, CA2024
Skills
- Executive Support
- Administrative Support
- Office Management
- Strong Problem Solver
- Technical Skills: Social Media Platforms, Content Management, Market Strategy
- Soft Skills: Flexible and Adaptable, Team Building, Strategic Thinking, Conflict Resolution, Critical Thinking
- Tools & Technologies: MindBody, Scheduling Software, Microsoft Office, Google Workspace
- Schedule & calendar planning
- Office Administration
- Information confidentiality
- Customer Service-Oriented
- Calendar Management
Languages
Persian
Full Professional
Timeline
Social Media Manager
Beverly Hills Microblading
06.2021 - 04.2022
Executive Assistant
Naficy Medical Group
02.2021 - Current
Lead Front Desk Coordinator
Amazing Lash Studio
01.2021 - 01.2023
Seasonal Sales Associate
Lululemon Athletica
08.2019 - 01.2020
Lead Sales Associate
Green Growth Brands
05.2019 - 04.2021
Store Manager
Diff Eyewear
01.2019 - 03.2021
Social Media Marketing Manager
Naficy Medical Group, Shangrila Medspa
02.2018 - 03.2019
Business Communications
Saddleback College