Tara Skaggs
Norman,Oklahoma
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
9
9
years of professional experience
Work History
Server
Louie's Bar And Grill
08.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Managed approximately 10-12 tables during peak hours.
Wait Staff Member
Mazzio's Pizza
01.2019 - 01.2021
- Maintained cleanliness in dining area, contributing to pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Provided excellent customer service as waitress and delivery driver.
- Managed phone orders and assisted with bookkeeping tasks.
- Proficient in food prep tasks and multitasking during busy periods.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Displayed extensive knowledge of menu offerings and ingredients, allowing for informed recommendations to diners with dietary restrictions or preferences.
- Supported needs of 10- person wait staff who attended to specific needs of countless customers daily for pizza restaurant with social relevancy and intentionality.
Cashier
Walmart
10.2019 - 04.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained cleanliness and organization of work areas.
- Operated as cashier and service desk associate, handling transactions and returns with up to 60 customers during shift.
Crew Member
McDonald's
08.2015 - 11.2015
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Managed 20-30 incoming cars in drive-thru daily.
Education
High School Diploma -
Purcell High School
Purcell, OK05.2019
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Food Preparation
- POS Systems
- Time Management
- Cleaning Experience
- Host/Hostess
- Memory retention
- Safe Food Handling
Timeline
Server
Louie's Bar And Grill
08.2021 - Current
Cashier
Walmart
10.2019 - 04.2020
Wait Staff Member
Mazzio's Pizza
01.2019 - 01.2021
Crew Member
McDonald's
08.2015 - 11.2015
High School Diploma -
Purcell High School
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