Tara Slager
Naples
Summary
Results-driven parts professional with expertise in customer service and counter operations. Proven ability to streamline processes and enhance customer satisfaction through effective communication and teamwork.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Parts Professional
Everglades Equipment Group
Naples, FL
04.2014 - Current
- Managed parts inventory, ensuring accurate stock levels and timely replenishment.
- Streamlined order processing, enhancing efficiency in fulfilling customer requests.
- Trained new team members on parts identification and customer service protocols.
- Developed relationships with suppliers.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Coordinated closely with the shipping department to ensure timely delivery of orders, minimizing delays and keeping customers informed on their order status.
- Improved customer satisfaction by providing timely and accurate information regarding parts availability and pricing.
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
Assistant Store Manager
Es Country Store
Naples, FL
01.2007 - 04.2014
- Supervised daily store operations to ensure optimal customer service and support team performance.
- Trained and mentored staff on product knowledge and sales techniques, enhancing team effectiveness.
- Implemented inventory management systems to track stock levels and reduce shrinkage rates.
- Developed promotional strategies resulting in increased foot traffic and improved sales performance.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Construction Worker
Csi Contracting Services
Miramar, FL
01.2005 - 12.2006
- Ensured compliance with safety regulations and protocols on job sites.
- Collaborated with team members to execute project plans efficiently.
- Conducted quality inspections to maintain high standards of workmanship.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
Stock Contractor
Seminole Tribe of Florida
Hollywood, FL
01.2003 - 12.2004
- Supervised daily animal care routines, ensuring optimal health and well-being.
- Monitored animal diets, administering medications as prescribed by veterinarians.
- Managed logistics coordination for animal transport to rodeos, ensuring optimal scheduling and efficiency.
Education
High School Diploma -
Hallandale High School
Hallandale, FL01.2000
Skills
- Shipping and receiving
- Customer service
- Parts department organization
- Teamwork and collaboration
- Shelf stocking
- Warehouse operations
- Parts ordering
- Customer relations
Certification
- Certified Part Professional, Everglades Equipment Group - [Timeframe]
Timeline
Parts Professional
Everglades Equipment Group
04.2014 - Current
Assistant Store Manager
Es Country Store
01.2007 - 04.2014
Construction Worker
Csi Contracting Services
01.2005 - 12.2006
Stock Contractor
Seminole Tribe of Florida
01.2003 - 12.2004
High School Diploma -
Hallandale High School