Tara Smith

Walgreens

06.2005 - 12.2024

Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
Trained pharmacy interns and newly hired pharmacy technicians.
Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
Managed budgetary responsibilities, controlling expenses to optimize profitability without compromising quality of care.
Cultivated a customer-centric environment within the pharmacy, fostering long-term loyalty among patients.
Recommended OTC devices or medication options to help mitigate individual symptoms.
Discussed medical histories with patients in effort to provide most effective medical advice.
Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
Enhanced patient safety with thorough drug utilization reviews and monitoring potential drug interactions.