To obtain employment with a successful company where I can utilize my skills and experience to help enrich and grow with the business.
Overview
15
15
years of professional experience
Work History
Sales Associate
Dollar General
Wyalusing, PA
08.2024 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Front Desk Receptionist
Gwees Integrated Health Services
Phoenix, AZ
08.2023 - 06.2024
Scheduled appointments for clients, customers, and other visitors.
Handled sensitive information in a confidential manner.
Monitored visitor access control systems including issuing identification badges when necessary.
Maintained an organized reception area and ensured that all guests were attended to promptly.
Administrator
Bridge Of Hope Family Services
08.2022 - 09.2023
Duties included managing data in spreadsheets and reports.
Kept the records and reports up to date.
Helped maintain the budget plan.
Organized and scheduled meetings and events.
Supervised other staff and delegate responsibilities.
Handled technical issues in my area of expertise.
Carried out clerical duties, including answering phones and preparing documents.
Human Resources Specialist
Us Army Reserves
03.2010 - 03.2018
Duties included helping Soldiers develop their Army careers, which included providing promotions and future training information.
Duties also included personnel support and assistance with regards to transfers, travel orders, and salary details to all divisions of the Army.
Facilitated resolution of conflicts between staff members through mediation or other dispute resolution techniques.
Maintained confidential personnel files in accordance with applicable laws and regulations.
Business Development Manager
Priced Right Auto Sales LLC
06.2016 - 06.2017
Duties entailed tasks and processes to develop and implement growth opportunities within and between organizations.
Monitored competitors' activities, prices, products, and services in order to stay ahead of the competition.
Conducted market research and analysis to identify new business opportunities.
Call Center Representative
Sitel
02.2016 - 05.2016
Duties included providing virtual assistance.
Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service-related issues.
Maintained high levels of professionalism while interacting with customers via phone or email.
Resolved customer complaints in a timely manner to ensure customer satisfaction.
Front Desk Staff
Holiday Inn
11.2015 - 01.2016
Duties included being friendly, professional, and welcoming to guests; managing online and over the phone bookings; and verifying guests' payment methods during check-in.
Providing receipts to guests as they check out of their stay.
Maintained a professional atmosphere while managing front desk operations.
Answered incoming calls, responded to inquiries and directed calls accordingly.
Courtesy Clerk
Safeway
07.2015 - 11.2015
Duties include enhancing a customer's experience in the store.
Duties also included keeping the store and surrounding areas clean and tidy, bagging, and carrying customers' purchases to their vehicles.
Promptly responded to customer requests or complaints in an appropriate manner.
Greeted customers and provided assistance in locating items.
Front Desk Staff
The Scottsdale Plaza Resort & Villas
09.2011 - 07.2015
Duties included being friendly, professional, and welcoming to guests; managing online and over-the-phone bookings; and verifying guests' payment methods during check-in.
Assisted patients with completing registration forms accurately and completely.
Provided exceptional customer service by resolving customer complaints promptly and efficiently.