Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tara Yanacek

North Tonawanda,NY

Summary

Experienced with customer interactions, effective communication, and problem-solving. Utilizes active listening and empathy to address customer concerns. Track record of maintaining calm and professional demeanor in high-pressure situations.

Overview

3
3
years of professional experience

Work History

Call Center Representative

Stellar Dental
Amherst, NY
03.2025 - Current
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Assisted customers with inquiries regarding dental services and appointment scheduling.
  • Managed high volumes of inbound calls while maintaining professionalism and efficiency.
  • Participated in ongoing training and development, staying current on company policies, products, and procedures to deliver accurate information to customers.
  • Educated customers about billing, payment processing and support policies and procedures.

Host

Outback Steakhouse
Amherst, NY
01.2024 - 03.2025
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported event coordination by organizing seating arrangements for large parties.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs.
  • Greeted and seated guests, ensuring a welcoming atmosphere.

Host

Dockside Bar & Grill
North Tonawanda, NY
05.2023 - 01.2024
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Assisted with menu explanations, enhancing customer experience.
  • Trained new hosts on operational procedures and service standards.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Retail Sales Associate

Kohl's
Amherst, NY
10.2022 - 03.2023
  • Collaborated with team members to manage inventory levels and restock merchandise as needed.
  • Addressed customer complaints effectively, resolving issues to ensure satisfaction and loyalty.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.

Education

High School Diploma -

North Tonawanda High School
North Tonawanda, NY

Skills

Customer service

Teamwork

Organization

Communication

Time management

Timeline

Call Center Representative

Stellar Dental
03.2025 - Current

Host

Outback Steakhouse
01.2024 - 03.2025

Host

Dockside Bar & Grill
05.2023 - 01.2024

Retail Sales Associate

Kohl's
10.2022 - 03.2023

High School Diploma -

North Tonawanda High School
Tara Yanacek