Tarah Emert
Phoenix,AZ
Summary
Skilled in desk management, filing documents, and workflow efficiency. Demonstrates ability to adapt quickly to new software, systems, navigate system defects, and efficiently process requests. Volunteered for several optional training including General Liability Audits, BOR processing, Genius processing, Westchester operations, and provided quality checks and desk shadows to help teammates improve.
Overview
12
12
years of professional experience
Work History
Underwriting Service Associate
Chubb
Phoenix, AZ`
01.2024 - Current
- Processing Operations: Including reviewing Acord docs, NKLLs, LPRs, and renewal applications to process endorsements, renewal updates, and cancellations.
- Adheres to company protocols regarding red data, phishing attempts, and safety.
- Corresponds with agents via phone calls and emails in order to review requests properly and efficiently.
- Actively assists team with workflow and protocol questions.
- Identifies and shares workarounds to system limitations and defects.
Service Supervisor
Albertsons Grocery Store
Peoria, AZ
05.2013 - 01.2022
- Maintained high productivity by efficiently processing payments for customers.
- Properly verified customer identification in accordance to state law regulations.
- Trained new team members and led employee performance evaluations with constructive feedback.
- Performed Till and safe audits.
- Handled customer complaints and concerns
Dental Assistant
Arrowhead Family Dentistry
Peoria, AZ
04.2016 - 11.2017
- Gathered and reviewed patient records, data and health history to share with dentists.
- Prepared dental instruments and equipment before procedures.
- Prepped patients for dental procedures and treatment.
- Created dental x-rays using digital methods.
Education
Associate of Science - Biology
Glendale Community College
Glendale12-2015
Skills
- Organizational skills
- Team collaboration
- Interpersonal communication
- Professional demeanor
- Problem-solving aptitude
- Proficiency in Microsoft Office applications
Timeline
Underwriting Service Associate
Chubb
01.2024 - Current
Dental Assistant
Arrowhead Family Dentistry
04.2016 - 11.2017
Service Supervisor
Albertsons Grocery Store
05.2013 - 01.2022
Associate of Science - Biology
Glendale Community College
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