Summary
Overview
Work History
Education
Skills
Timeline
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Tarah Lewis

Kingsbury,TX

Summary

Dynamic and detail-oriented Secretary with proven expertise at Permian Porches LLC in managing sensitive information and enhancing customer satisfaction. Skilled in office administration and appointment scheduling, I excel in verbal and written communication, ensuring professionalism and efficiency in all interactions. Committed to fostering positive relationships and resolving issues promptly.

Diligent [Desired Position] with background in providing administrative support and managing office tasks efficiently. Proven track record in organizing schedules, handling correspondence, and maintaining records. Demonstrated strong communication and multitasking skills.

Overview

7
7
years of professional experience

Work History

Secretary

Permian Porches Llc
07.2020 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.

Secretary

Agave Podiatry
10.2023 - 02.2025
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.

Customer Care Representative

Iron Press Dry Cleaners
01.2018 - 01.2020
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Managed high call volume with exceptional professionalism and efficiency.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Assisted call-in customers with questions and orders.
  • Maintained a high level of product knowledge to provide accurate information and support to customers.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Built rapport with customers through active listening and empathetic responses, fostering positive relationships.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.

Education

High School Diploma -

Canyon High School
New Braunfels, TX
06-2002

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Multi-line phone systems
  • Appointment scheduling

Timeline

Secretary

Agave Podiatry
10.2023 - 02.2025

Secretary

Permian Porches Llc
07.2020 - Current

Customer Care Representative

Iron Press Dry Cleaners
01.2018 - 01.2020

High School Diploma -

Canyon High School

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Tarah Lewis