Tarah Niday
Wichita
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
Work History
Shift Supervisor
Starbucks
Wichita
06.2015 - Current
- Dynamic team leader with strong interpersonal skills. Assume ownership of team productivity and manage store activity to meet or exceed quality service goals.
- Managed money and point of sale, received and documented change orders, created and finalized deposits, and balanced safe and tills.
- Trained new team members using positive reinforcement and respectful coaching to enhance service quality and team cohesion.
- Established rapport with regular customers to foster loyalty and enhance customer experience.
- Recognized as Partner of the Quarter for contributions to team success
Pharmacy Technician
Express Scripts
Albuquerque
11.2017 - 12.2018
- Header entry/Accounts Receivable
Verify incoming prescriptions via fax, mail, verbal portals for patient name, address, DOB, etc. Verify prescriber information such as NPI, DEA, name and address.
Researched, matched, and updated patient information to process prescriptions.
Functioned as primary point of contact for patients, communicating account balances, drug coverage, and benefit details.
Provide information to patients regarding prescriptions, directions, and refills.
Conducted quality assurance to ensure orders were filled accurately for correct prescriptions, quantities, and accounts.
Navigated multiple operating systems to efficiently gather patient and account information.
Managed personal schedule to consistently achieve daily and weekly production targets.
Education
Bachelor of Science - Biology
University of New Mexico
Albuquerque, NM 08.2012 - 12.2018
Skills
- Quality assurance
- Attention to detail
- Time management
- Regulatory compliance
- FDA drug safety guidelines
- Insurance verification
- Confidentiality and HIPAA
Timeline
Pharmacy Technician
Express Scripts
11.2017 - 12.2018
Shift Supervisor
Starbucks
06.2015 - Current
Bachelor of Science - Biology
University of New Mexico
08.2012 - 12.2018