Taralynn Mancini

1. Guarantee client happiness and long-term retention, cultivate and preserve relationships with my clients.

2. Oversee a portfolio of fleet accounts, offering customized solutions to cut expenses and improve operations.

3. Examine fleet data to find patterns, suggest enhancements, and boost productivity.

4. Oversee a portfolio of five accounts, utilizing proactive relationship management to maintain client retention of 100%.

5. Led training sessions for existing clients, improving Support Center adoption which currently rests at 63.95% for Comcast.

1. Act as client's main point of contact, answering questions and promptly resolving problems.

2. Ensure correct records and documentation by maintaining and updating client accounts.

3. Collaborate with internal teams such as operations to meet customer demands.

4. Find ways to improve customer satisfaction and boost service uptake.

5. Maintained a plethora of accounts with success, boosting client satisfaction and response time to 24 hours.

1. Oversee the daily activities of one or more locations.
2. Cultivate relationships with my customers by determining their storage needs and offering solutions.
3. Increase sales goals by using moving materials, unit insurance, and unit rentals.
4. Assist new clients with rental agreements and procedures.
5. Process daily bank deposits, post payments, chase collections, handle cash and balance receipts, and more.