Tarchara Britton
Customer service
Charlotte,North Carolina
Summary
Accomplished and certified Pharmacy Technician with 2 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.
Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise with Optum RX. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Optum RX
Charlotte, North Carolina
09.2021 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Quality Control Inspector
TalentBridgeUSA
Charlotte, North Carolina
09.2020 - 09.2021
- Communicated with production team members about quality issues.
- Performed visual inspections and non-destructive tests where appropriate.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Monitored performance and generated reports detailing quality of product and defect rates.
Saddle Creek
Line Lead
Charlotte, North Carolina
06.2015 - 08.2020
- Interacted with employees to demonstrate high standards and mitigate issues effectively.
- Established clear priorities and production quality standards.
- Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
- Reviewed project details to specify correct materials and equipment for job sites.
- Verified completed projects met approved time, quality and cost estimates.
Tax Preparer
Liberty Tax Service
Charlotte, North Carolina
12.2015 - 04.2018
- Completed and filed returns with tax departments at local, state and federal levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Prepared tax returns, extensions, tax planning calculations and write-ups for organizations and entities.
- Delivered comprehensive tax documentation required for accurate individual and corporate returns.
Education
Lee High School
Huntsville, AL05.1995
Skills
- Equipment Cleaning and Maintenance
- Wholesale Ordering
- Answering and Routing Calls
- Bulk Medicine Prepacking
- Dispensing Medications
- Storage Maintenance and Security
- Medication Documentation
- Chemical Handling
- Prescription Order Verification
- Prescription Refill Fulfillment
- Prescription Filling and Labeling
- Patient Profile Setup
- Organization and Prioritization
- Preparing Bubble Packs
- Drug Inventory Management
- Confidentiality and HIPAA
- Dosage Calculation
- Troubleshooting Malfunctioning Equipment
- Pharmaceutical Preparation
- Pharmacy Operations
- Stocking Shelves
- Updating Medication Histories
- Prescription Preparation
- Drug Utilization Review
- Manual and Automated Medication Dispensing
- Ordering and Stocking Medications
- Assisting Pharmacists
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
Optum RX
09.2021 - Current
Quality Control Inspector
TalentBridgeUSA
09.2020 - 09.2021
Tax Preparer
Liberty Tax Service
12.2015 - 04.2018
Saddle Creek
Line Lead
06.2015 - 08.2020
Lee High School