Tarece Turner

- Provided customer service and member support in front desk settings.

• - Greeted members and guests at the front desk with friendly service.
• - Processed membership sign-ups, renewals, and account updates.
• - Supported check-ins, program registration, cash handling, and POS transactions.
• - Answered phone calls and shared YMCA program information.
• - Managed high-volume calls, resolved issues with empathy, handled multitasking in busy environments, maintained office administration and accurate member records, supported inventory ordering, used Microsoft Office and CRM systems.

Inside Sales Allredi, LLC — Davenport, IA 04/2019 – 01/2025. Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives. • Managed accounts across multiple industries, demonstrating flexibility and versatility. • Trained and mentored new inside sales representatives, helping them achieve quotas within their first quarter. • Coached junior team members to develop skills and meet sales quotas. • Drove revenue growth through targeted sales initiatives and team optimization. • Implemented a comprehensive training program for new hires to strengthen product and service knowledge. • Generated increased sales revenue by implementing effective inside sales strategies.

• Managed inbound sales calls for Allredi industrial supply and surface preparation customers.
• Quoted abrasives, PPE, and blasting equipment using company pricing and product catalogs.
• Processed orders through CRM and ERP systems with accurate customer data.

• • Managed sensitive information with discretion, ensuring confidentiality of company documents and personnel records. • Delivered exceptional customer service through effective phone and email communication, enhancing client satisfaction. • Maintained accurate financial records by reconciling accounts payable and receivable. • Coordinated office inventory processes, including ordering, requisitions, stocking, and shipment receiving to maintain optimal supply levels.
• Managed daily office operations for A 1 Marking Products marking product orders.
• Coordinated customer communications and resolved service issues for marking product clients.
• Processed invoices, purchase orders, and billing records in office systems.