Tareeka Hoppins
Zephyrhills,FL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Home Depot
09.2021 - 11.2023
- Cross-trained and provided backup support for organizational leadership.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Stocker
Marshalls
06.2021 - 09.2021
- Pre-assembled containers to be easily selected by packing associates.
- Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Performed inventory control, such as counting, and stocking merchandise.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Server/Cashier
Lime Fresh Mexican Restaurant
08.2020 - 12.2020
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Increased sales significantly by upselling higher-end products to customers.
Education
High School Diploma -
J. P. Taravella High School
Coral Springs, FL05.2017
Skills
- Payment Processing
- Complaint Handling
- Document and Records Management
- Issue and Complaint Resolution
- Understanding Customer Needs
- Order Fulfillment
Timeline
Customer Service Representative
Home Depot
09.2021 - 11.2023
Stocker
Marshalls
06.2021 - 09.2021
Server/Cashier
Lime Fresh Mexican Restaurant
08.2020 - 12.2020
High School Diploma -
J. P. Taravella High School
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