TAREK R. HAYES
ATLANTA,GA
Summary
Seeking a flight attendant position that will allow me to apply my passion for delivering impeccable service and willingness to expand within a growing company.
Overview
15
15
years of professional experience
Work History
GATE AGENT
DELTA AIRLINES, INC
03.2020 - Current
- Demonstrates working knowledge in all facets of work associated with ticketing and making reservations for passengers and those activities necessary to board and deplane passengers, including lifting passenger's baggage to a bag belt for delivery to the ramp
- Proactively greets customers, assesses their needs, explains Delta's available technology alternatives, and directs them appropriately
- Practices safety-conscious behaviors in all operational processes and procedures
- All done while providing excellent customer service
RAMP AGENT
DELTA AIRLINES, INC
07.2010 - 03.2020
- Responsibilities include but not limited to providing proper equipment checks on all flights, parking arriving aircrafts and ensuring safe departures, and loading and unloading aircraft cargo and baggage in a safe and timely manner
- Positively impacts customer's use of airport technology to ensure a better, faster, and friendlier airport experience for all customers
- Displays a positive image of Delta
- Keeps customers informed while ensuring service delivery
- Efficiently coordinates with internal resources while working under pressure and time constraints to dispatch flights on time
Education
HVAC-R CERTIFICATION - Learned basic technical information related to heating, ventilation, and air conditioning
MEDIX COLLEGE
SMRYNA, GA12.2009
HIGH SCHOOL DIPLOMA -
GLENN HIGH SCHOOL
KERNERSVILLE, NC05.1998
Skills
- Good customer service
- Decision making
- Ability to work under pressure
- Adaptability
- Works well with a team
Timeline
GATE AGENT
DELTA AIRLINES, INC
03.2020 - Current
RAMP AGENT
DELTA AIRLINES, INC
07.2010 - 03.2020
HVAC-R CERTIFICATION - Learned basic technical information related to heating, ventilation, and air conditioning
MEDIX COLLEGE
HIGH SCHOOL DIPLOMA -
GLENN HIGH SCHOOL
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