TALIYAH HARPER
Colony Brands, Inc.
Shreveport,LA
1
Certification
3
years of professional experience
I am a friendly, organized college student at Cypress Community College with customer service experience and strong attention to detail. I can manage multiple tasks, maintain cleanliness and organization in high-paced environments, and work effectively with customers on the phone and in person. I can bring a solid work ethic, time management, and a customer-focused attitude to the role.
Work History
Remote Customer Service Representative
2 Months- Responded to customer inquiries by phone and email with accurate order, product, and account information.
- Resolved shipment delays, billing issues, and product concerns using company policies and procedures.
- Processed sales orders, returns, and exchanges while maintaining data accuracy in order systems.
- Updated customer records and interaction notes to support clear follow-up and service continuity.
Librarian Volunteer
1 Month- Assisted patrons with locating books, databases, and library resources.
- Updated circulation records and tracked borrowed items in library system.
- Shelved returned materials and maintained accurate shelf order.
- Organized reading areas and prepared materials for daily use.
Education
- Culinary Arts
Expected graduation
High School Diploma
Skills
Clear communication
Customer service
Reliability and punctuality
Strong work ethic
Food safety practices
Cross-contamination prevention
Quality control awareness
Fast-paced environment performance
Personal Information
Title: CULINARY ARTS STUDENT
Certification
National Restaurant Association ServSafe Allergens Certificate of Completion
Accomplishments
National Restaurant Association ServSafe Allergens Certificate of Completion
Timeline
Remote Customer Service Representative
Colony Brands, Inc.
09.2026 - CurrentRead More
Librarian Volunteer
Maxwell Library
06.2023 - 07.2023Read More
Opportunities for Learning Charter School
High School Diploma
Read More
Cypress Community College
from Culinary Arts
Read More