Dynamic airport supervisor with a proven track record in project planning and risk management. Skilled in training staff and optimizing resource allocation to ensure safety and customer satisfaction during peak operations.
Work History
Catering Server
2 Years 5 Months
Flying Foods Group | 02.2024 - Current
Delivered exceptional food service during high-volume catering events, ensuring client satisfaction and timely meal presentation.
Assisted in menu planning and execution, adapting to client preferences and dietary restrictions effectively.
Set up and dismantled catering equipment efficiently, maintaining organization and adherence to safety standards.
Trained new staff on catering protocols and best practices, enhancing team performance and service quality.
Transported the food to ORD airport within all terminals.
Airport Security Screener
1 Year 7 Months
SCIS Air Security | 06.2022 - 01.2024
Conducted thorough security screenings of passengers and luggage to ensure compliance with aviation regulations.
Collaborated with law enforcement to respond effectively to security incidents and threats.
Trained new employees on screening procedures and best practices for enhanced operational efficiency.
Assisted in developing training materials that facilitated onboarding of new staff members effectively.
Wrote reports of daily activities, property and equipment damage and unusual occurrences.
Airport Supervisor
1 Year 3 Months
Swissport | 02.2020 - 05.2021
Supervised daily airport operations, ensuring adherence to safety and efficiency protocols.
Implemented process improvements that enhanced turnaround times for aircraft handling.
Coordinated team schedules, optimizing workforce allocation for peak travel periods.
Supervised daily operations to enhance customer satisfaction and service efficiency.
Education
Bachelor of Science - Civil Engineering
University of Bouira | Bouira , Algeria | 06-2019
Awarded Top 3rd best student of my class .
Analyzed construction business management strategies to identify factors affecting project success, cost performance, and schedule adherence.
Master of Science - Structure And Business Management
University of Bouira | Bouira , Algeria | 01-2022
Ranked in Top 5% of class .
Developed a seismic risk assessment index to evaluate earthquake hazards and support safer construction planning, helping reduce structural vulnerability to natural disasters.
Elected Captain of the 2022 research class .
Business Management - Commerce
INSIM , Bouira | BOUIRA , ALGERIA | 01-2021
Skills
Guest service
Communication skills
Effective communication
Event coordination
Safety compliance
Customer satisfaction
Event coordination
Inventory management
Order processing
Venue setup
Menu knowledge
Team collaboration
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
French
Native or Bilingual
Timeline
Catering Server
Flying Foods Group
02.2024 - CurrentRead More
Airport Security Screener
SCIS Air Security
06.2022 - 01.2024Read More
Airport Supervisor
Swissport
02.2020 - 05.2021Read More
University of Bouira
Master of Science from Structure And Business Management