Taren Fergerson
McDonough,GA
Summary
Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
8
8
years of professional experience
Work History
Stocker
Ross Dress For Less
Fayetteville, GA
12.2019 - 04.2020
- Performed inventory control, such as counting and stocking merchandise.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
Sales Associate/Customer Service
Gap Inc
Atlanta, GA
01.2019 - 05.2019
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Completed orders and organized product deliveries to meet customer timetables.
- Engaged with customers to effectively build rapport and lasting relationships.
Brand Ambassador
Hello Fresh
Atlanta, GA
07.2018 - 10.2018
- Learned products inside and out to give best possible demonstrations and answer consumer questions.
- Communicated product value, quality and style to educate and entice potential customers.
- Collaborated with demonstration team to engage large crowds.
Sales Associate
Sunglasses Hut
Lithonia, GA
03.2018 - 10.2018
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Sales Associate
Marshalls
Buford, GA
03.2017 - 09.2017
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new and potential customers.
Bookkeeper/Secretary
Uplifting Lives Ministry
Senoia, GA
07.2012 - 03.2017
- Handled daily scheduling tasks and provided administrative support.
- Completed accurate daily report documents, memos and invoices.
- Reviewed and balanced daily bank deposits and deposit report.
Sesonal Sales Associate
Macy's
Buford, GA
11.2016 - 01.2017
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
Sales Associate
Ross
Newnan, GA
05.2015 - 01.2016
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
Bachelor's - Marketing
Georgia State University
Atlanta, GA05.2025
High School Diploma -
Sandy Creek High School
Tyrone, GA12.2013
Skills
- Microsoft Office (9 years)
- Microsoft Excel (9 years)
- Multi-Line Phone System (10 years)
- Customer Service (5 years)
- Microsoft Word (10 years)
- Bookkeeping (5 years)
- Typing (9 years)
- Customer Support (5 years)
- Customer Care (5 years)
- Data Entry (Less than 1 year)
- Administrative Experience (6 years)
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Stocker
Ross Dress For Less
12.2019 - 04.2020
Sales Associate/Customer Service
Gap Inc
01.2019 - 05.2019
Brand Ambassador
Hello Fresh
07.2018 - 10.2018
Sales Associate
Sunglasses Hut
03.2018 - 10.2018
Sales Associate
Marshalls
03.2017 - 09.2017
Sesonal Sales Associate
Macy's
11.2016 - 01.2017
Sales Associate
Ross
05.2015 - 01.2016
Bookkeeper/Secretary
Uplifting Lives Ministry
07.2012 - 03.2017
Bachelor's - Marketing
Georgia State University
High School Diploma -
Sandy Creek High School
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