Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level human services position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Teacher
La Petite Academy Inc.
05.2022 - 07.2022
Planned and implemented different daily activities to enhance overall development and growth of every student.
Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
Maintained patience and level-headedness in diverse situations to support student development and personal growth.
Conferred with parents about student progress to boost family involvement and enhance student support.
Floater Teacher
Kidtowne Child Care
12.2021 - 02.2022
Exercised great adaptability in transitioning between assigned classrooms.
Maintained correspondence with parents, establishing direct lines of communication for student accountability and performance management.
Built and maintained environment that stimulated learning and supported student achievement.
Counseled students needing occasional emotional support.
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Front Desk Associate
Planet Fitness
09.2021 - 01.2022
Maintained cleanliness and organization of front desk area.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Used internal software to process reservations, check-ins and check-outs.
Answered guest questions and referred to local points of interest.
Hostess
Olive Garden Restaurant
07.2020 - 07.2020
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Answered customer questions about hours, seating, and menu information.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Cashier/Sales Associate
Party City
04.2018 - 07.2018
Greeted customers and helped with product questions, selections, and purchases.
Helped customers complete purchases, locate items, and join reward programs.
Maintained clean sales floor and straightened and faced merchandise.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Issued receipts and processed refunds, credits, or exchanges.
Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
Education
Human Services
Tidewater Community College
Norfolk, VA
04.2024
Skills
Lesson Planning
Child Development
Behavior Management Techniques
Time Management
Listening Skills
Customer Service
Certification
CPR/First Aid Certified-January 2022 to January 2024