Tariq Johnson
Portsmouth,VA
Summary
Dynamic Assistant Store Manager with a proven track record at Family Dollar, excelling in customer service and engagement. Mastered inventory management and problem-solving, significantly enhancing store operations and customer satisfaction. Skilled in training teams for peak performance, adept at maintaining positive customer relations and streamlining store efficiency.
Overview
2
2
years of professional experience
Work History
Assistant Store Manager
Family Dollar
04.2023 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
High School Diploma -
Woodrow Wilson Highschool (Now Manor Highschool)
1401 Elmhurst Ln, Portsmouth, Va06-2019
Skills
- Problem-Solving
- Customer Service
- Customer experience
- Customer Service and Engagement
- Customer Relations
- Store Opening and Closing
Timeline
Assistant Store Manager
Family Dollar
04.2023 - Current
High School Diploma -
Woodrow Wilson Highschool (Now Manor Highschool)
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