Experienced Paraprofessional eager to help students excel. Thrilled to assist teachers with diverse needs to facilitate best possible educational environment. Friendly and supportive paraprofessional focused on advancing any student i am working with at the time to excel in all aspects of academic learning. Always have a passion for helping others in need and helping within the community the best way I can.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Substitute Paraprofessional
NYC Department Of Education
04.2023 - Current
Enhanced classroom management by implementing behavior support strategies and maintaining a structured environment for optimal learning.
Maintained accurate records of student progress, attendance, and behavior, contributing to efficient communication among school staff and parents.
Provided one-on-one assistance to students who needed additional support, enabling them to achieve academic goals.
Assisting in tablet instruction for students using tablet for educational purposes.
Assist with hand over hand assignments with students.
Established rapport with students through consistent support and guidance.
Assisted lead teachers in creating engaging lesson plans, resulting in increased student comprehension and participation.
Providing students with a safe learning environment at all times.
Passed ATAS Exam.
Enforced school and class rules to maintain order in classroom.
Chat Host Marketing & Retention Team
Gamesys / Online Casino
12.2021 - 01.2023
Online casino with Bally's & Virgin Online Casino
Daily Meetings with Marketing Team
Copywriting Chat Events for online websites
Time Management
Created Chat Games via Microsoft Excel
Congratulate online players with wins on Bingo Board
Chat with online players in chat room
Run chat games in chat room for bonus money.
Implemented social media strategies to boost online engagement and increase followers.
Customer Service Rep
Comcast
08.2021 - 11.2021
Comcast Cable, Internet, Home, Phone Service! Customer Service
Data Entry
Set up new services for customers.
Technical Support with customers while on phone.
Assist customers with bill questions or concerns.
Assist customers to upgrade or downgrade services.
Managed 30+ incoming calls and emails per day from customers.
Merchandising
Ikea Home Furnishing
06.2016 - 04.2021
Home Furniture and accessories store! Stock Merchandise
Schedule Delivery's to customers home
Inventory in designated department throughout store
Warehouse Worker, assisting with picking online orders
Assist with customer questions while on sales floor
Visual Merchandising
Create Tags/Signage.
Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Education
Graphic Design -
Bergen Community College
Paramus, NJ
06.2012
Skills
Data Entry
Copywriting
Marketing
Time Management
Customer Service
Inventory
Admin Assistant
Typing
Teacher Assistance
Merchandising
Online Chat
Teacher Support
Classroom Management
Hobbies and Interests
Computer Graphics
Graphic Design
Marketing
Social Media
Online Chat
Housing Assistance
Community Assistance
Adminstration Support
Certification
Assessment Of Teaching Assistant Certification - July 27th, 2023