Tariq Bek Nawaie
Davenport,FL
Summary
Proven achiever with extensive experience in logistics and customer relations, notably at FlyingGear, Inc. Skilled in freight rate negotiation and relationship building, I've significantly enhanced dispatch efficiency and client satisfaction. Excel in utilizing dispatch software and demonstrating exceptional multitasking abilities, driving business growth and operational excellence.
Overview
3
3
years of professional experience
Work History
Freight Dispatcher / Broker
FlyingGear, Inc
San Diego, CA
04.2023 - Current
- Coached and mentored junior dispatchers, sharing insights and best practices to elevate their performance in managing freight assignments.
- Maintained positive relationships with carriers, negotiating contracts to secure competitive rates for shipping services.
- Increased efficiency by optimizing freight routes and coordinating with drivers on delivery schedules.
- Supported business development efforts by collaborating with sales teams to provide accurate quotes for prospective clients, highlighting the company''s competitive advantages within the logistics industry.
- Monitored industry trends to stay abreast of new technologies and best practices in freight dispatching processes.
- Reduced delivery times with strategic route planning, considering factors such as traffic, weather, and driver availability.
- Maintained detailed records of all dispatched shipments, ensuring documentation was organized and readily available for reference or auditing purposes.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Created delivery routes and optimized plans for traffic, road conditions, and other factors.
- Coordinated dispatching of 26 drivers to accomplish daily delivery requirements.
Sales Agent
BestCars,Inc
San Diego, CA
01.2021 - 03.2023
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
Front Desk Agent
Ramada Hotels Istanbul
Istanbul/Turkey
07.2021 - 01.2022
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
Education
Sales And Marketing Education
Bahcheshehir Antolia HighSchool
Istanbul/Turkey02.2023
Skills
- Effective Multitasking
- Freight Rate Negotiation
- Stress Tolerance
- Deadline Management
- Strong negotiation
- Upselling strategies
- Customer Service
- Competitive
- Relationship Building
- Pre-owned vehicles
- Used cars familiarity
- Follow-up skills
- Documentation And Reporting
- Data Entry
- Dispatch software
- Dispatch Coordination
- Updating logs
- Route Planning
- Database Maintenance
- Microsoft Office
- Paperwork Processing
Languages
English
Full Professional
Turkish
Native or Bilingual
Uzbek
Native or Bilingual
Persian
Native or Bilingual
Russian
Professional Working
Timeline
Freight Dispatcher / Broker
FlyingGear, Inc
04.2023 - Current
Front Desk Agent
Ramada Hotels Istanbul
07.2021 - 01.2022
Sales Agent
BestCars,Inc
01.2021 - 03.2023
Sales And Marketing Education
Bahcheshehir Antolia HighSchool