TARIQ SAIF DAHRAB
Dallas,TX
Summary
Food and Beverage Professional with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Shift Manager
Fossil Creek Liquor
04.2021 - Current
- Completed store opening and closing procedures.
- Opened inventory boxes and restocked shelves.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Created and maintained relationships with vendors
Customer Service Rep
Little Caesar’s Pizza
04.2020 - 01.2021
- Answered constant flow of customer calls with minimal wait times.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
Pastry Assistant
Cloud 10 Creamery
03.2018 - 02.2020
- Prepared wide variety of goods such as cakes, cookies and tarts by following traditional and modern recipes.
- Decorated pastries with different icings and toppings, using spatulas, scrapers and piping bags.
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production areas.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cook
Deadbeach Brewery
11.2017 - 02.2018
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Kept bar presentable and well-stocked to meet customer needs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Pastry Assistant
Maison Kayser
05.2015 - 10.2017
- Processed customer orders and payment transactions.
- Monitored temperatures of ovens, proof boxes and other equipment.
- Decorated pastries with different icings and toppings, using spatulas, scrapers and piping bags.
- Prepared wide variety of goods such as cakes, cookies and tarts by following traditional and modern recipes.
Banquet Server & Banquet Bartender
Sumaj Staffing
06.2013 - 08.2014
- Carried out professional service, retaining polite and friendly approach at all times.
- Set up banquet tables and chairs based on event requirements.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Server
Cho Sushi
01.2013 - 08.2013
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
RADIO
UNIVERSITY OF UTAH, AUSTIN COMMUNITY COLLEGE
6.1997
HIGH SCHOOL DIPLOMA -
AMERICAN SCHOOL OF KUWAIT
1994
Skills
- Payment Processing
- Inventory Control
- Customer Experience Management
- Time Management
- Hospitality Management
- Attentive Service
- Sales Expertise
Accomplishments
- NORMA ESTRADA, DOWN THE STREET BAR & GRILL, 281.210-9276
Certification
- TABC
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Shift Manager
Fossil Creek Liquor
04.2021 - Current
Customer Service Rep
Little Caesar’s Pizza
04.2020 - 01.2021
Pastry Assistant
Cloud 10 Creamery
03.2018 - 02.2020
Cook
Deadbeach Brewery
11.2017 - 02.2018
Pastry Assistant
Maison Kayser
05.2015 - 10.2017
Banquet Server & Banquet Bartender
Sumaj Staffing
06.2013 - 08.2014
Server
Cho Sushi
01.2013 - 08.2013
RADIO
UNIVERSITY OF UTAH, AUSTIN COMMUNITY COLLEGE
HIGH SCHOOL DIPLOMA -
AMERICAN SCHOOL OF KUWAIT
- TABC
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