Tarmika McKay Collington
Fort Myers
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Youth Care Specialist
Lutheran Services Florida
Fort Myers
07.2022 - Current
- Provided support to youth in crisis, ensuring safety and emotional well-being.
- Facilitated group activities promoting social skills and positive interactions among peers.
- Monitored behavior and reported significant changes to the treatment team promptly.
- Maintained accurate documentation of daily activities and youth progress reports.
- Participated in training sessions to enhance skills in crisis intervention and management.
- Followed treatment guidelines and intervened in crisis situations.
- Supported youth with nurturing and caring assistance focused on empowering and positive independence.
Family Support Worker
Lutheran Services Florida
Fort Myers
06.2021 - 07.2021
- Assisted families in accessing community resources and support services.
- Educated families about child development and parenting strategies.
- Coordinated family meetings to discuss needs and develop action plans.
- Facilitated communication between families and service providers.
- Supported crisis intervention efforts for families in distress.
- Documented case notes and maintained accurate client records.
- Participated in training sessions to enhance skills and knowledge in family support services.
- Participated in team meetings with social workers, therapists, and probation officers.
- Facilitated communication between parents, children, and other family members.
- Maintained accurate records of client progress including documentation of services provided.
- Coordinated referrals to community resources such as housing, medical care, education.
- Advised families on available governmental assistance programs such as SNAP or TANF.
- Facilitated home visits to assess the safety of a family's environment.
- Provided guidance on topics such as conflict resolution, stress management, health education.
- Monitored client compliance with treatment plans and goals set by case workers.
- Developed parenting skills classes for at-risk families.
- Coordinated activities involving birth parents in conjunction with in-home support counselors.
- Used job-related software to compose or prepare correspondence, case notes and technical reports
- Maintained confidentiality through stringent handling of charts and data.
- Supported individuals by facilitating weekly group sessions.
- Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
Administrative Assistant
Lutheran Services Florida
Fort Myers
07.2019 - 06.2021
- Organized office documents and files for efficient retrieval and management.
- Managed scheduling and appointments for staff meetings and client consultations.
- Coordinated supplies inventory and ordered materials as needed for operations.
- Maintained client records in compliance with confidentiality policies and procedures.
- Handled phone inquiries, directing calls to appropriate personnel promptly.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Managed database systems containing customer contact information.
- Scheduled appointments between clients and customers and internal staff members.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Processed invoices for payment using accounting software applications.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Directed customer inquiries to appropriate department personnel.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Developed and maintained filing systems for confidential documents and records.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Handled incoming calls and directed callers to appropriate department or employee.
Education
High School Diploma -
North Fort Myers High School
North Fort Myers, FL06-1998
Associate of Arts - Business Administration And Management
Keiser University
Fort Lauderdale, FLSkills
- Crisis intervention
- Youth mentorship
- Documentation management
- Behavioral assessment
- Treatment planning
- Community resource coordination
Certification
- Notary Public
Timeline
Youth Care Specialist
Lutheran Services Florida
07.2022 - Current
Family Support Worker
Lutheran Services Florida
06.2021 - 07.2021
Administrative Assistant
Lutheran Services Florida
07.2019 - 06.2021
High School Diploma -
North Fort Myers High School
Associate of Arts - Business Administration And Management
Keiser University