Tarolyn Otis
Baton Rouge,LA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Otis Commercial Cleaning LLC
2018.10 - 2019.07
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Call Potential clients.
- set up client meetings.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Increased sales through effective merchandising strategies and targeted promotions.
- perform cleaning duties.
Massage Therapist
Massage Emporium
2018.08 - 2018.12
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Sales Associate and Cashier
Ross Dress For Less
2015.01 - 2016.03
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Fashion Merchandising
Southern University
Baton Rouge, LAHigh School Diploma -
Glen Oaks High School
Baton Rouge, LA05.2013
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Task Delegation
- Retail Operations
- Customer rapport
- Customer Service
- Team Leadership
- Teamwork and Collaboration
- Computer Skills
- Problem Resolution
Timeline
Assistant Manager
Otis Commercial Cleaning LLC
2018.10 - 2019.07
Massage Therapist
Massage Emporium
2018.08 - 2018.12
Sales Associate and Cashier
Ross Dress For Less
2015.01 - 2016.03
Fashion Merchandising
Southern University
High School Diploma -
Glen Oaks High School
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