Job Search Status
Open to workDesired start date: Immediately
Open To Work
Tarra Hemmers-Thompson
Arcata,CA
Work Preference
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
26
26
years of professional experience
Work History
Online Order Processor
Crabitat Cafe
Las Vegas, Nevada
08.2024 - Current
- Prepare ingredients and products for sale
- Maintain inventory of ingredients and supplies
- Create documents to assist with efficiency
- Assist with marketing including photos and videos of products for social platforms and advertising
- Review order accuracy
- Maintain and track shipping deadlines
- Process order fulfillment and ship to customers
- Familiar with Etsy and Pirate Ship to facilitate orders
Supervising Community Manager
On The Ball
Las Vegas, Nevada
02.2023 - 10.2025
- Manage a portfolio of 11 communities.
- Maintain annual calendars and scheduling of meetings, preparing board meeting documents and Board member training
- Monthly review of financials, conducting common area and property compliance inspections, address compliance matters, and facilitate requests to the Board on various topics and communicate updates regularly
- Prepared mailings/newsletters in accordance with NRS 116 and community needs
- Maintained Association documents and prepared annual budgets
- Established relationships with contracted vendors and coordinated onsite meetings with vendors to obtain bids when necessary
- Prepared requests for proposals on various amenities for maintenance and/or repair
- Assist with homeowner concerns, maintain current account information and problem solving disputes or concerns
- Maintained vehicle/pedestrian access gates, security camera system, community buildings, pool, and landscaped common areas
- Created and implemented policy and procedures as approved by the Board
Supervising Community Manager
Prime Community Management
Las Vegas, Nevada
12.2020 - 12.2022
- Managed an Association with a lake as a dedicated manager, and two other properties thereafter with various amenities (vehicle and pedestrian gates, pool/spa, tennis courts, playgrounds, parks, etc.)
- Maintained the lake working with the Lake Maintenance Team on routine and preventative items
- Maintained vehicle/pedestrian access gates, security camera system, community pool, community buildings, sport courts and playground
- Created and implemented security policy and procedures, approved by the Board, for the review and retrieval of security video footage to assist local law enforcement; and USPS investigators, when involved
- Monthly reviewed financials, conducted inspections, processed compliance letters, and facilitated requests of the Board on various topics
- Maintained Association documents, annual calendars and scheduling of meetings, preparing board meeting documents, and Board member training
- Established RFPs at the direction of the Board and coordinated onsite meetings with vendors to obtain bids when necessary
- Prepared community newsletters and meeting notices in accordance with NRS 116
- Maintained Association websites regularly updating documents and assisting with homeowner access
- Researching and organizing documents for legal matters to provide to general counsel when necessary, with the approval of the Board
- Annual preparation of budgets, including cost centers
Community Manager
Thoroughbred Management
Las Vegas, NV
07.2013 - 10.2020
- Managed a community portfolio of over 2,400 homes.
- Maintained annual calendars and scheduling of meetings, preparing board meeting documents and Board member training
- Monthly reviewed financials, conducted inspections, processed compliance letters, coordinated onsite meetings with vendors and facilitated requests to the Board on various topics
- Prepared mailings/newsletters in accordance with NRS 116 and community needs
- Maintained Association documents
- Assisted with homeowner concerns, maintained current account information and problem solving disputes or concerns
- Multi-tasking a high communication volume
- Smart Webs Committee troubleshooting software issues for company, monitoring updates or program changes, and facilitating access requests
- Training Committee responsible for establishing documents of company policies and procedures for the training manual providing input, updating with changes and writing/proofreading drafts
Community Manager
Terra West
Las Vegas, NV
03.2011 - 07.2013
- Managed a community portfolio of 11 communities including four Condominiums
- Maintained annual calendars and scheduling of meetings, preparing board meeting documents and Board member training
- Monthly reviewed financials, overseeing compliance inspections, addressed compliance matters, coordinated onsite meetings with vendors and facilitated requests to the Board on various topics
- Prepared mailings/newsletters in accordance with NRS 116 and community needs
- Maintained Association documents
- Assisted with homeowner concerns, maintained current account information and problem solving disputes or concerns
- Multi-tasking a high communication volume
Executive Administrative Assistant
Community Management Associates
Las Vegas, NV
10.2009 - 02.2011
- Mailed annual coupon books and Association mail-outs
- Managed mail and processing Association accounts receivable and payable
- Multi-phone tasking, office organizing, and cleaning of office
- Coordinated meetings and scheduled events
- Responded to homeowner concerns, updated account information, resolved concerns of board members, problem solving disputes, compliance, and account management
- Database management with Voyager
- Prepared financial reports, board packets, and resale packages
- Duties involved creating and maintaining the Compliance. Department, clubhouse bookings, and company marketing
- Research Nevada statutes and governing documents of each Association
- Maintained Association documents
- Annual preparation of budgets
Receptionist/Office Assistant
McKinleyville Animal Care Center
McKinleyville, CA
11.2007 - 09.2009
- Maintained front office including clerical duties, inventory inspection and restocking supplies
- Multi-tasking Customer Service and incoming/outgoing phone calls
- Daily research required for the handling and care for animals, resourced by books, information online, and other programs available
- Scheduling/Rescheduling appointments, coordinating procedures and patient handling
- Chart preparation and routine maintenance of customer files
Supervisor/Cash Cage Operator
Kmart
California
06.2006 - 02.2007
- Register operation and money exchange while supervising employees, incoming calls, and monitoring customer care
- Managed Customer Service Desk
- Processed and counted daily profits and bank deposits
- Cash Cage maintenance
- Maintained filing of financial documents and other clerical duties
- Prepared daily reports and documents for store manager
Cashier/Department Organizer
Kmart
Riverside, CA
02.2002 - 07.2003
- Cashier and maintained front register area
- Assisted Department Manager with display layouts and sale setup, vault transfers, and data entry of weekly sales adjustments
- Provided customer service with product sales and incoming calls
- Assisted in organizing the store appearance
Collection Officer
J.J. MacIntyre
Corona, CA
08.2001 - 06.2002
- Debt collecting via incoming and outgoing calls, and processing of payments with data entry at 60 wpm and 10-key
- Managed disputes of accounts under federal debt collection regulations and account maintenance
- Researched and sorted details for medical accounts contacting insurance companies and state assistance
Soldier
US Army National Guard
Kingsford, MI
11.1999 - 10.2000
- General duties including team building experience, problem solving, and delegating responsibilities
- Overseeing projects: mail processing center coordinating, front reception, and dental office assistant
- Guard duty
Education
Life & Health Insurance Producer -
Xcel
Las Vegas, Nevada11-2025
Common Interest Community Management - undefined
Key Realty School
Las Vegas, NV05-2012
Business Finance
Humboldt State University
Arcata, CAGeneral Studies -
San Bernadino Valley College
San Bernardino, CAGeneral Studies/AP Courses -
Gwinn High School
Michigan06-2000
Skills
- Project Management
- Communication Skills
- Customer service
- Computer literacy
- Documentation review
- Leadership
- Microsoft Office
- Time management
- Teamwork
- Organizational
- Detail oriented
- Data Entry
- Problem solving
- Document creation, editing or proofreading
- Information confidentiality
- Invoicing and billing
- Decision-making
- Staff training and development
- Operations management
Timeline
Online Order Processor
Crabitat Cafe
08.2024 - Current
Supervising Community Manager
On The Ball
02.2023 - 10.2025
Supervising Community Manager
Prime Community Management
12.2020 - 12.2022
Community Manager
Thoroughbred Management
07.2013 - 10.2020
Community Manager
Terra West
03.2011 - 07.2013
Executive Administrative Assistant
Community Management Associates
10.2009 - 02.2011
Receptionist/Office Assistant
McKinleyville Animal Care Center
11.2007 - 09.2009
Supervisor/Cash Cage Operator
Kmart
06.2006 - 02.2007
Cashier/Department Organizer
Kmart
02.2002 - 07.2003
Collection Officer
J.J. MacIntyre
08.2001 - 06.2002
Soldier
US Army National Guard
11.1999 - 10.2000
Common Interest Community Management - undefined
Key Realty School
Life & Health Insurance Producer -
Xcel
Business Finance
Humboldt State University
General Studies -
San Bernadino Valley College
General Studies/AP Courses -
Gwinn High School