Proactive and reliable multitasker with excellent organization skills and ability to prioritize needs and coordinate daily basic care needs. Highly motivated team player with excellent written and verbal communication skills, attention to detail, and passion for process improvement efforts.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Office Assistant
Galaxy Health Care Centers
Cypress, TX
12.2019 - Current
Managed front desk operations, ensuring efficient guest check-in and check-out processes.
Managed patient scheduling and appointment coordination to optimize office workflow.
Assisted in front desk operations, including insurance verification and billing inquiries, enhancing patient satisfaction.
Provided accurate documentation of patient interactions in electronic health record system.
Posted payments and charges to patient accounts and participated in billing processes.
Kept medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Provided medical billing and coding duties.
Assistant Director of Education
Goddard School
Spring TX
12.2017 - 12.2019
Led curriculum development initiatives to enhance educational standards and foster student engagement.
Recruited, trained and mentored faculty and staff in best practices for instruction.
Prepared action plans to address concerns discovered through surveys, classroom observations and conversations with stakeholders.
Developed partnerships with parents, businesses and organizations to build awareness, increase support and share resources.
Cashier
Steinhausers Feed Store
Magnolia, TX
08.2014 - 12.2017
Monitored store environment to ensure cleanliness and safety for customers and staff.
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Assisted in inventory management, contributing to reduction in stock discrepancies.
Cashier
Imperial City Chinese Cafe
Cypress, TX
05.2011 - 08.2014
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Maintained a clean and organized workspace, contributing to a positive customer experience.
Entered food and beverage orders into POS system.
Learned duties for various positions and provided backup at key times.
Education
Medical Billing And Coding Certification - Medical Billing And Coding
DeVry University
03-2028
High School Diploma -
Cypress Woods High School
Cypress, TX
05-2013
Skills
Customer service
Positive attitude
Time management
Data entry
File organization
Dedicated team player
Adaptability
Appointment scheduling
Relationship building
Payment processing
Certification
NCTs Non-Certified Radiologic Technician, Avery University - 2020-current
Timeline
Office Assistant
Galaxy Health Care Centers
12.2019 - Current
Assistant Director of Education
Goddard School
12.2017 - 12.2019
Cashier
Steinhausers Feed Store
08.2014 - 12.2017
Cashier
Imperial City Chinese Cafe
05.2011 - 08.2014
Medical Billing And Coding Certification - Medical Billing And Coding