Tarrah Gladhill
Family Services, Inc.
Taneytown,MD
Work Preference
Work Type
Full TimePart Time
Location Preference
HybridOn-SiteRemote
Location:
Taneytown, MD, US
Open to relocation:
Yes
Minimum Desired Compensation
$45000/yr
Important To Me
Work-life balanceFlexible work hoursPersonal development programsWork from home optionPaid time offCompany CultureCareer advancement
3
Certifications
15
years of professional experience
Mental Health First Aid–certified RRP Care Specialist providing rehabilitation training, medication monitoring, and crisis support for consumers across day program, residential, and outreach settings. Coordinates with psychiatrists, therapists, and supervisors to maintain IRP progress, complete 20+ records per week, and connect clients with entitlements and community services. Supports new admissions, trains new staff, and delivers structured group and individual interventions tied to client goals.
Work History
RRP Care Specialist
8 Years 10 Months- Support 5-10 crisis calls weekly while providing calm, timely response and routing clients to appropriate resources.
- Coordinate monthly communication with psychiatrists, therapists, and other providers to align consumer care plans.
- Facilitate rehabilitation groups, individual meetings, and outings tailored to consumer needs and IRP goals.
- Identify unmet needs and connect consumers with community services, entitlements, and transportation support.
- Provide medication monitoring onsite and offsite while maintaining safety awareness during residential and outreach visits.
- Assist with orienting new admissions and staff, reinforcing program expectations and daily workflow consistency.
Housing Case Manager
2 Years 7 Months- Assessed client housing needs and developed support plans aligned with available community resources.
- Coordinated referrals with service providers to connect clients to appropriate housing and support services.
- Documented client contacts, service plans, and follow-up actions in case records.
- Supported clients through housing transitions by monitoring barriers and adjusting service plans as needed.
Floating Caseworker
3 Years- Applied crisis intervention, conflict resolution, and problem-focused counseling to support residents during behavioral or psychiatric instability.
- Supported resident stability by reinforcing safety planning, health promotion, and community living skills in daily routines.
- Implemented behavioral and psychiatric rehabilitation plans while tracking client progress and adjusting support to changing needs.
- Assisted clients with meal planning, ADLs, budgeting, and leisure activities to strengthen independent living skills.
- Monitored medication distribution and followed medical team direction to support safe, consistent client care.
Court Appointed Special Advocate Volunteer
3 Years- Developed case plans and tracked status regularly to support children's changing needs.
- Participated in case conferences with program directors, educators, and mental health professionals.
- Attended court hearings and presented case facts clearly for review.
- Informed children and families about court-ordered services and next steps.
- Coordinated with the child welfare system to support safe, stable placements for children.
Assistant Manager
4 Years- Managed inventory controls, cash handling, and daily operations to maintain accurate store performance.
- Recruited, trained, and developed team members to strengthen service quality and sales consistency.
- Applied conflict resolution and customer service skills to de-escalate issues and support a positive customer experience.
Education
Associates in Social Sciences
Deans List
Skills
Needs analysis
Case management
Community resource navigation
Crisis intervention
De-escalation techniques
Safety planning
Progress notes documentation
Incident reporting
Computer skills
Administration and management
Customer service
Group facilitation
Personal Information
Title: Social Science Associate
Certification
Mental Health First Aid 2017
Timeline
Housing Case Manager
Human Services programs of Carroll county
09.2018 - 04.2021Read More
RRP Care Specialist
Family Services, Inc.
01.2018 - CurrentRead More
Floating Caseworker
Bell Socialization Services
01.2015 - 01.2018Read More
Court Appointed Special Advocate Volunteer
CASA
01.2014 - 01.2017Read More
Assistant Manager
Pacific Sunwear
01.2012 - 01.2016Read More
Harrisburg Area Community College
Associates in Social Sciences
Read More