Tarrin Boehm
Mountain Mike's Pizza
NOLENSVILLE,TN
7
years of professional experience
Dynamic General Manager with a proven record in operations management, team building, and staff training. Expertise in optimizing service delivery and enhancing customer satisfaction through effective leadership.
Work History
General Manager
2 Months- Managed daily operations to ensure efficient service and high-quality food preparation.
- Developed schedules to maintain optimal staffing during peak hours and enhance team productivity.
- Trained staff on best practices for customer service and food safety standards.
- Implemented inventory management processes to optimize stock levels and reduce waste.
Server
5 Months- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Collaborated with team members to streamline service processes during peak hours.
- Assisted with food and beverage preparation, maintaining quality standards.
- Managed cash register operations, processing transactions accurately and efficiently.
Bar Manager
1 Year 3 Months- Developed seasonal drink menus, enhancing customer satisfaction and engagement.
- Trained and supervised staff in cocktail preparation and customer service standards.
- Managed bar operations, ensuring compliance with health and safety regulations.
- Maintained inventory levels, ordering supplies to minimize downtime and waste.
Customer Service Representative
1 Year 5 Months- Resolved customer inquiries efficiently through phone, email, and chat channels.
- Assisted customers in scheduling appointments and managing their dental care needs.
- Collaborated with team members to enhance service delivery and client satisfaction.
- Processed patient information accurately using electronic health record systems.
- Processed dental insurance claims with high accuracy and attention to detail.
- Reviewed and verified patient information to ensure compliance with policy guidelines.
- Collaborated with dental providers to resolve claim discrepancies and inquiries.
- Maintained up-to-date knowledge of industry regulations and coding practices.
- Streamlined claim processing workflows, enhancing efficiency and reducing turnaround time.
- Trained new staff on claims processing procedures and software systems.
Business Property Tax Auditor
2 Years- Led comprehensive tax audits ensuring compliance with federal and state regulations.
- Reviewed financial records, identifying discrepancies and recommending corrective actions.
- Developed detailed audit reports summarizing findings and facilitating discussions with stakeholders.
- Trained junior auditors on best practices for tax compliance and audit procedures.
- Monitored changes in tax legislation, advising management on potential impacts to operations.
- Conducted risk assessments to prioritize audit focus areas, optimizing resource allocation effectively.
- Enhanced tax compliance by conducting thorough audits and identifying discrepancies in financial records.
- Communicated and resolved technical and controversial tax matters with professional judgment.
- Made on-site visits to inspect business operations, activities and validity of business tax records, examining, and assessing locally-situated personal property.
- Examined and audited accounting and financial records with regard to compliance with personal property or business taxes as prescribed by law.
- Processed and adjusted tax forms by entering data into computer system and comparing with tax assessment data and data from previous year.
- Communicated with and assisted taxpayers or representatives regarding filing tax declarations, audit process, audit findings, explaining application of tax laws and regulations.
- Prepared audit appointment letters, written audit findings, and reports with recommendations.
- Scheduled follow-up audit appointments and prepared amended audit schedules and other supporting documents upon petition for re-determination or other appeal.
- Supported appeals activities such as conducting research and assembling appeals packages.
- Responded to incoming correspondence and assigned accounts to provide timely service and increase client retention.
Education
High School Diploma
Skills
Operations management
Staff training/development
Leadership and team building
Cross-functional collaboration
Inventory management
Problem resolution
Leadership effectiveness
Efficient multitasker
Timeline
General Manager
Mountain Mike's Pizza
06.2026 - 08.2026Read More
Server
Mama's Java
08.2025 - 01.2026Read More
Bar Manager
Sidelines Sports Bar and Grille
05.2024 - 08.2025Read More
Customer Service Representative
Benevis
01.2022 - 06.2023Read More
Business Property Tax Auditor
Tax Management Associates
01.2020 - 01.2022Read More
Cotopaxi High School
High School Diploma
Read More