TARRIS DALLAS

• Directing operational strategy focused on enhancing transportation efficiency and service reliability.
• Spearheaded cost-saving initiatives optimizing resource allocation throughout logistics operations.
• Managing cross-functional teams to streamline workflow processes and improve overall performance metrics.
• Overseeing compliance with industry regulations, ensuring safety standards were consistently met across all operations.
• Fostered relationships with key partners to enhance collaboration and expand service offerings within the supply chain network.
• Championed technology integration initiatives enhancing data-driven decision-making effectiveness within organization.
• Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
• Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
• Cultivating a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.

Currently overseeing all DDS (Dedicated Delivery Service) automotive transportation and cross-dock operations for General Motors in Hamilton, OH (Cincinnati PDC).

$28 M in revenue, 125K Sq Ft cross-dock, 105 drivers, 56 warehouse employees, 12 clerical/management personnel associates. 471 dealerships in 8 states, OH, MI, IN, KY, TN , IL, WV, VA covering over 6M miles annually. Develop and operate the required end-to-end product supply chain in alignment with safety, cost, customer quality/reliability and other key company deliverables. Provide guidance and support to senior management team and target other supply chain partners to optimize the outsourced supply chain model, including effective supply chain liability control mechanisms.

• Managed operations staff ensuring employees remain compliant with company policies and procedures.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Managed supply chain operation in the pursuit of achieving timely and accurate delivery of automotive goods and services.
• Directed initiatives and implemented process improvements to shape organizational culture, optimize procedures for higher efficiency and to help company evolve and grow.
• Developed and maintained relationships with external vendors and suppliers.
• Analyzed and reported on key performance metrics to senior management.

• Responsibilities shifted to manage hub operations with a direct focus on all in house outsourced transportation related matters in the daily execution of pre- 8 AM ,unattended deliveries originating from Olathe, KS hub
• Serviced a mix of 14 US automakers and agricultural OEM parts customers with an emphasis on continuous consistency and improvement, efficiency gains and cost cutting measures with 206 daily stops servicing states in midwest region
• Primary point of contact for 217 Ford Motor Company auto dealerships in 8 state region for proactive customer service related issues/ problem solving/issue resolution
• Oversaw transportation operation to #1 in country/network for dedicated delivery services for Ford Motor company with an OTD of 98.79% for year end 2018.

• Responsibilities include management and direction of all hub operations to achieve safety, delivery, cost, continual improvement and impeccable customer service objectives
• Managed 6 direct reports, outsourced in- house carrier management, as well as 25 warehouse associates and support personnel
• Ensured compliance and execution of all outside vendor related issues as well as property management engagement of facility related issues and city code compliance of facility
• Facilitated daily conference calls with outsourced carrier partners (8) in eight state region
• Facilitated weekly compliance calls with district upper management for review of operational goals and objectives
• Facilitated weekly conference calls with in house dedicated carrier partner for review of issues, safety, equipment asset status, customer related issues, and operational improvement initiatives
• Review of, authorization and approval of carrier partner weekly billings.

• Managed and oversaw all night operations for final mile delivery operations
• Managed on-site, outsourced dedicated carrier partner's drivers, as well as dock personnel and suppliers
• Created, implemented, and monitored procedures to ensure consistent on-time deliveries along with creation of corrective action plans for sustainability
• Performed dock process audits to ensure compliance with established policies and procedures
• Developed, reviewed and monitored terminal metrics and KPI's as well as creation of new metrics to continuously improve operational performance
• Traveled to other stations within eight state Midwest region for field operations management as well as new customer launches and onboarding.

• Reported to the corporate Director of Quality with dotted line to the local District General Manager
• Managed all quality functions of three warehouses (Approximately 525,000 sq ft) in sequencing and small lot operations, container management, inventory and transportation, and JIT (just in time) services, supporting a top OEM customer Ford Motor Company's Kansas City Assembly Plant for production of approximately 1250 F-150 model trucks, and 700 transit vans daily
• Managed and ensured operational excellence by consistently monitoring all operations while maintaining efficient and highly effective compliance with Quality Management System
• Managed, drove, assisted, and continuously monitored operational corrective and preventive actions (CAPA) to continuously reduce and minimize cost of failures and re-occurrences
• Maintained all quality records and document control processes
• Ensured adherence to defined methods of operation by performing process of walks and ensuring solutions to problems were quickly identified, corrected, and held in place
• Essential in accomplishing a reduction of errors per million (EPM) through CAPA's of 37.5% from 2014-2015 while transactions increased 149% over same period
• Drove inventory QC accuracy audits with data collection and reviews in small lot operations to ensure inventory charges/shrinkage of 92.0% with cost reduction from 185K to 14K from 2014-2015
• Responsible for and performed internal auditing and submission of quarterly corporate-mandated environmental, quality, and safety (EQS) internal audits per defined internal audit program guidelines
• Performed Gemba walks to find opportunities for improvement in all facilities
• Supported all day to day functions of operation.

• Managed and directed daily operations of seven team in house and one off-site team member domestic operations team for highly efficient global supply chain logistics and distribution services for Alcatel Lucent/Telco-buy with an annual transportation spend exceeding $50M
• Managed day to day transportation operations including quality controls to ensure contract transportation obligations were met
• Managed and monitored daily staffing schedules and adjusted accordingly to ensure adequate staffing needs were met
• Communicated operational needs to senior management, and addressed employee performance issues promptly
• Ensured communications of directives, rules, and procedures to operations staff
• Drove and ensured key performance indicators were accomplished daily by associates to attain key metrics.

• Maintained the quality management system certifiable to ISO & OSHA standards.
• Developed standard operating procedures for internal and external distribution for the transportation transformation of Fortune 500 telecommunications Alcatel Lucent-Telco-buy company with transportation spend exceeding 110M.
• Championed and facilitated all cross functional kaizen activities to eliminate waste in the operation.
• Monthly maintenance and updating of global standard metrics (Efficiency, Quality, Service, and People)
• Compiled and timely submission of OSHA 300 injury and illness monthly report
• Compiled and timely submission of monthly scorecard processing center (SPC) reports
• Thoroughly audited contract to the achievement of advanced level status on-site classification assessment (SCA-95%)
• Managed transportation services of 68,686 Domestic-US Inbound/outbound shipments with an OTP of 97.41% with various modes of transportation including Air, Ocean, LTL, TL, and Expedited June-October 2014 (CEVA Logistics)
• Championed site classification assessment (SCA), comprising four key metrics in the areas of Foundations, People, Controls, and Performance
• Championed and sustained the success of 5S practices for contract
• Led the execution of value stream mapping to improve future state operations.
• Daily updating and posting of key performance indicators (Safety, Quality, and Production).

• Supervised day to day transportation operations of seven-member team of capacity team/logistics coordinators for service-disabled veteran-owned (SDVOSB) third party (3PL) brokerage and logistics provider servicing 48 states, Canada, and Mexico
• Oversaw dispatching, tracking, and shipping activities to maintain accurate delivery of freight
• Oversaw scheduling and tracked daily hours of capacity team to minimize overtime costs properly
• Daily reviews of processes for operations conformance, team performance, and human resource issues
• Pro-actively communicated to customers, all exceptions in regards to carrier delays, traffic congestion, and accidents impacting scheduled delivery times
• Mentored and counseled team members to ensure execution of job duties and responsibilities to the best of their abilities
• Managed capacity team/logistics coordinators in breaking of all-time company record for gross revenue and profit- July, August 2012 (Circumference America Inc.)

• Secured capacity for shipments via various modes of transportation, including TL, LTL, Expedited, Intermodal, Ocean, and Air
• Scheduled pickup and delivery appointments for secured freight shipments
• Assigned and dispatched carriers as well as tracked freight shipments from origin to delivered status
• Negotiated rates, submitted, and collected contracts for secured shipments
• Timely resolution of problems for customers and carriers about secured shipments.