Enthusiastic Sales and Customer Service professional with expertise in communication and negotiation. Driven to provide superior customer service and establish strong relationships. Effectively identify customer needs. Proven track record of meeting and exceeding sales objectives.
Overview
13
13
years of professional experience
Work History
Sales Representative
Sherwin Williams
Hendersonville, Tennessee
08.2017 - Current
Demonstrated excellent customer service skills when dealing with client inquiries
Communicated product features, advantages, and benefits to customers
Developed and maintained relationships with customers to ensure repeat business
Developed and maintained strong customer relationships and networks within designated sales territory
Conducted regular follow ups with customers post purchase to ensure satisfaction and gauge loyalty levels
Generated leads and maintained lists of prospective customers
Provided technical assistance to customers in order to resolve issues promptly
Generated new leads through cold calling, networking and referrals.
Store Manager
Sherwin Williams
Hendersonville, Tennessee
10.2011 - 08.2017
Provided leadership and motivation to team members to increase productivity and efficiency within the store
Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds
Interviewed and hired prospective employees according to team needs
Oversaw day-to-day store operations to foster efficient and profitable operations.
Education
Bachelor of Science (B.S.) - Interior Design
Murray State University
Murray, Kentucky
05.2010
Skills
Product Management and Pricing
Customer Retention Abilities
Problem-Solving Strengths
Prospecting Skills
Adaptability and Flexibility
Sales Strategy Development
Customer Relationship Building
Awards
6 Time President's Club Winner: Achieved 15% + over budget