Taryn Faught
Glasgow,KY
Summary
I would love to obtain a position with your company that allows the use of my outgoing personality, energy and past experience. Also, I feel that you and I can both benefit from my ability to learn quickly, yet confidently. I am a leader in most aspects of my life; therefore I feel that little to no assistance would be needed for me to excel with your company.
Overview
23
23
years of professional experience
Work History
Substitute Teacher
Barren County Board Of Education
Glasgow, KY
08.2023 - Current
- Provided instruction and guidance to students in the absence of a regular teacher.
- Took attendance and maintained attendance records during period as substitute.
- Encouraged positive behavior among students through effective communication techniques.
- Integrated real-world examples to make learning relevant and engaging.
- Requested as substitute teacher based on excellent referrals and trusted performance.
- Provided notes and reports on school day activities to primary teacher.
- Established and enforced rules for behavior and procedures to maintain order among students.
- Provided classroom instruction following regular teacher's lesson plans.
- Fostered a positive learning environment that promoted mutual respect.
- Engaged students in discussions to promote interest and drive learning.
- Communicated with head teacher to execute priorities for school day and ongoing lesson plans.
- Operated computers or audio-visual aids to supplement class presentations.
- Addressed rowdy and uncooperative students by speaking firmly and informing head teacher of transgressions.
Substitute Teacher
Bullitt County Board of Education
Shepherdsville, KY
08.2020 - 01.2021
- Provided instruction to students in the absence of a full-time teacher.
- Requested as substitute teacher based on excellent referrals and trusted performance.
- Assisted with classroom management, including disciplining students when necessary.
- Maintained accurate records of attendance, grades and coursework completed by students
- Provided classroom instruction outlined in teacher's lesson plans.
- Assessed student progress by administering tests, quizzes and assignments.
- Monitored student behavior and maintained a safe learning environment.
- Integrated technology into classroom instruction using interactive whiteboards or computers.
- Incorporated various teaching methods to engage all learners, such as hands-on activities or projects.
- Encouraged students to think critically about their work and ask questions when needed.
- Promoted positive social interaction among peers through cooperative learning activities.
Patient Service Specialist/Intake
Kentucky Orthopedic Rehab Team (KORT)
Louisville, KY
06.2011 - 06.2013
- Serve as Patient Service Specialist/Intake
- Answer multi-line telephone and enter all patient chart information into software program
- Schedule initial/follow-up appointments, to include verifying insurance benefits and obtaining proper pre-certifications and referrals, when required
- Code invoices properly for A/R and reconcile/post daily co-payments
- Complete weekly reports that attest to our following of federal guidelines regarding federally funded insurance plans.
- Performed administrative tasks such as filing, faxing documents, copying materials, and other clerical duties as needed.
Claims and Benefit Specialist/Customer Service Representative
UnitedHealthgroup Benefit Services
Louisville, KY
10.2009 - 06.2011
- Claims and Benefit Specialist/Customer Service Representative in fast-paced, high volume call center
- Assisted participants, clients, and healthcare providers with Cobra accounts/billing
- Determined eligibility/benefits for Individual Conversion policies following Cobra/group termination
- Keyed participant data into operating system to generate enrollment packets
- Trained fellow coworkers on various operating systems/regulations based upon his/her deficiency
- Responded to/resolved customer issues received by email
- Posted participant insurance payments
Patient Service Specialist-Intake
Kentucky Orthopedic Rehab Team (KORT)
Louisville, KY
10.2001 - 10.2009
- Served as Patient Service Specialist-Intake
- Answered multi-line phone
- Maintained patient medical files and keyed patient chart information into software program
- Scheduled patient appointments
- Verified patient insurances and obtained proper pre-certifications and referrals for commercial and worker’s compensation insurances
- Performed some charge entry/billing, coded invoices, reconciled daily payments, and made deposits
- Ordered office supplies, downloaded postage to meter
- Instructed new employees
Education
Academic Diploma -
Barren County High School
Glasgow, KY05.2000
Some College (No Degree) - Marketing
Western Kentucky University
Bowling Green, KYSkills
- Customer Service Call Center Experience
- Technical Troubleshooting
- Professional phone voice
- Data Entry
- Patience Maintenance
- Transcription
- Customer communications
- Fast Learner
- Schedule mastery
- Teamwork and Collaboration
- Reliability
- Time management abilities
- Active Listening
- Understanding Customer Needs
- Self Motivation
Timeline
Substitute Teacher
Barren County Board Of Education
08.2023 - Current
Substitute Teacher
Bullitt County Board of Education
08.2020 - 01.2021
Patient Service Specialist/Intake
Kentucky Orthopedic Rehab Team (KORT)
06.2011 - 06.2013
Claims and Benefit Specialist/Customer Service Representative
UnitedHealthgroup Benefit Services
10.2009 - 06.2011
Patient Service Specialist-Intake
Kentucky Orthopedic Rehab Team (KORT)
10.2001 - 10.2009
Academic Diploma -
Barren County High School
Some College (No Degree) - Marketing
Western Kentucky University