Assistant Manager Institute of Neurological Recovery
12.2017 - 11.2021
Contacted new patients via calls and emails to convert warm leads from website inquiries.
Explained practice offerings and tailored treatment options for specific medical conditions.
Maintained ongoing communication with potential patients to address concerns and facilitate conversions.
Processed payments and scheduled consultations and procedures with physicians efficiently.
Ensured all documentation was complete prior to patient appointments through proactive communication.
Conducted interviews, onboarding, and training sessions for new employees to enhance team capability.
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