Assistant Manager
Institute of Neurological Recovery
Boca Raton, FL
12.2017 - 11.2021
- Contacted new patients via calls and emails to convert warm leads from website inquiries.
- Explained practice offerings and tailored treatment options for specific medical conditions.
- Maintained ongoing communication with potential patients to address concerns and facilitate conversions.
- Processed payments and scheduled consultations and procedures with physicians efficiently.
- Ensured all documentation was complete prior to patient appointments through proactive communication.
- Conducted interviews, onboarding, and training sessions for new employees to enhance team capability.