Assistant Manager
Domino's Pizza
03.2023 - Current
Hi, I’m
Tresa Flanigan
Accounts Receivable Specialist
Woods Cross,United States
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Customer Service position. Ready to help the team achieve company goals.
I have five years of experience dedicated to providing the highest quality of customer service and making customers feel welcome.
I am committed to exceeding expectations and furthering company goals.
I have proven to be a successful Crew Trainer, highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs, and restaurant operations.
Work History
Domino's Pizza
Assistant Manager
03.2023 - Current
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored food inventory and supplies to prevent waste.
- Opened and closed location and monitored shift changes.
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Cafe Rio
Trainer
05.2021 - 03.2023
Job overview
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored participant workflow and behaviors throughout training process.
- Taught new team members correct procedures for all areas of operations.
- Trained other employees in customer service, food safety and performance requirements.
- Cultivated warm relationships with regular customers.
Megaplex Movie Theatre Legacy Crossing
Floor Team Member
03.2019 - 05.2021
Job overview
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Maintained lobby, hallway and auditorium cleanliness using various sanitation practices.
- Directed ticket holders to seats and facility locations.
- Interacted with guests in friendly and knowledgeable way.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
Lagoon
Food Service Team Member
06.2018 - 08.2018
Job overview
- Received orders from customers and input into order management system.
- Sanitized tables, high chairs and drink fountain areas after customer use and periodically throughout day.
- Prepared food orders to support waitstaff and other team members.
- Greeted customers at counter to fulfill requests and answer questions.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Lagoon Frightmares
Seasonal Fright Cast- Haunted Attraction Performer
09.2016 - 10.2017
Job overview
- Perform specific acting duties with a consistent level of high energy, commitment, and enthusiasm.
- Respond quickly to unusual situations during normal operations, including power failure, operating system faults or shutdowns, smoke alarms, and guest evaluations.
- Monitor and respond to inappropriate guest behavior, enforce rules and restrictions, regulate guests, actions, and request assistance from security and management as needed.
- Remained focused and in character at all times while dealing with interruptions from guests and/or other employees.
Education
Davis Technical CollegeKaysville, UT
No Degree from Cybersecurity
04.2025
Mountain High SchoolKaysville, UT
High School Diploma
06.2021
Skills
- Customer Service
- Strong Telephone Etiquette
- Team Leadership
- Delegating Work
- Survey Management
- POS Systems
- Cash Register Operations
- Multi-Tasking Skill
- Upbeat and Positive Personality
- Knowledgeable in Microsoft, Excel, Word, Powerpoint
Timeline
Trainer
Cafe Rio
05.2021 - 03.2023
Floor Team Member
Megaplex Movie Theatre Legacy Crossing
03.2019 - 05.2021
Food Service Team Member
Lagoon
06.2018 - 08.2018
Seasonal Fright Cast- Haunted Attraction Performer
Lagoon Frightmares
09.2016 - 10.2017
Davis Technical College
No Degree from Cybersecurity
Mountain High School
High School Diploma
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