
Results-driven Operations Manager and Healthcare Administration Professional with 20+ years of experience in patient access, process improvement, and team leadership. Proven track record of optimizing workflows, enhancing patient satisfaction, and driving operational efficiency in fast-paced medical environments. Combines analytical skills (BA in General Studies, Mathematics/Psychology) with exceptional interpersonal abilities to deliver measurable results.
Authorization Management: Streamlined prior authorization processes for outpatient procedures, reducing denials .