Taryn Lambert
Lynden
Summary
Background experience in daily operations, guest services, event coordination, and process improvement.
Overview
3
3
years of professional experience
Work History
Assistant General Manager
Mach1 Adventure Park
Bellingham, WA
04.2024 - 01.2026
- Oversaw daily operations to enhance guest experience, streamline workflows, and maintain operational efficiency.
- Led interviews, hiring, onboarding, and training initiatives to build a skilled, consistent, and service-focused team.
- Developed and implemented standard operating procedures to improve performance, ensure consistency, and reduce errors.
- Managed staff scheduling and shift coverage based on peak traffic, employee strengths, and business needs.
- Supervised inventory management and supply logistics to ensure timely availability of resources.
- Partnered with maintenance teams to uphold safety standards, facility appearance, and operational readiness.
- Provided front-line leadership in customer relations, resolving escalated issues and supporting staff in delivering excellent service.
- Participated in software training meetings and implemented new systems to improve operational efficiency.
- Handled inquiries via business email, addressing questions, reservations, and general customer needs.
- Coordinated and executed private and public events for groups between 10-200+ attendees
Shift Manager
Summit Adventure Park
Bellingham, WA
08.2022 - 01.2024
- Directed day-to-day operations to ensure guest satisfaction and safety compliance.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
Education
High School Diploma -
Nooksack Valley High School
Sumas, WA06-2024
Skills
- Team leadership
- Customer service & communication
- Customer relations
- Employee relations
Timeline
Assistant General Manager
Mach1 Adventure Park
04.2024 - 01.2026
Shift Manager
Summit Adventure Park
08.2022 - 01.2024
High School Diploma -
Nooksack Valley High School