Well-versed in the production, preparation and sale of marijuana and associated products. Accurate and efficient salesperson with good multitasking and problem-solving abilities. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Dependable Bakery Clerk offering bakery sales operations knowledge combined with display case mastery. Offering 25 years of experience in customer service, as well as 2 years in bakery environments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Asstistant Management position in Cannabias Environment. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Assistant Manager
Dollar Tree
Cedar Springs, Michigan
03.2020 - 09.2021
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Planned team-building exercises to increase employee performance and job satisfaction.
Reviewed sales and gross profit reports to determine options for increasing market growth.
Monitored security and handled incidents calmly.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Increased sales by driving operational efficiencies and building excellent customer rapport.
Store Manager
Sprinkles Donut Shop
Ada, MI
07.2019 - 09.2021
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
Completed point of sale opening and closing procedures.
Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Approved regular payroll submissions for employees.
Developed new store location from ground up by hiring and training efficient team.
Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
Rotated stock to achieve optimum appeal and minimize shrinkage.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Managed inventory control, cash control and store opening and closing procedures.
Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
Coached sales associates on product knowledge by using wide variety of training tools.
Supervised guests at front counter, answering questions regarding products.
Protected store from loss or theft by setting and enforcing clear security policies.
Rotated merchandise and displays to feature new products and promotions.
Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
Budtender
Attitude Wellness
Cedar Springs, MI
05.2021 - Current
Checked guests' photo identification for validity and age requirements.
Packaged regulated products in appropriate exit containers.
Sold flowers, concentrates and edibles in fast-paced environment.
Answered questions about medicinal and recreational uses and effects and qualities of different strains.
Answered customer questions about products and services, helped locate merchandise and promoted key items.
Restocked supplies and arranged displays.
Built customer loyalty and retention by delivering excellent shopping experiences.
Created inviting environment for customers by maintaining store organization and cleanliness.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Increased business sales utilizing cannabis knowledge.
Listened to customer needs and desires to identify and recommend optimal products.
Provided exceptional services and pleasant shopping experiences to retail customers.
Managed efficient cash register operations.
Assisted customers with signing up for store loyalty programs and provided details about key benefits.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Developed strong rapport with customers and created positive impression of business.
Assistant Manager
Dollar General
Rockford, MI
01.2018 - 09.2019
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Planned team-building exercises to increase employee performance and job satisfaction.
Reviewed sales and gross profit reports to determine options for increasing market growth.
Monitored security and handled incidents calmly.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Reduced financial discrepancies by monitoring credit card sales and deposits.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Achieved recognition for contribution to store success by optimizing sales.
Lead Medication Aide
Green Acres Assisted Living
Cedar Springs, Michigan
04.2017 - 06.2019
Kept digital records of patient details, medications, billing and other activities.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Administered prescribed drugs to high-volume patient caseload.
Reported changes in patient status regarding drug therapy.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
Followed nutritional plans to prepare optimal meals.
Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Increased medication and medical terminology knowledge through research and continuing education.
Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
Took patient vital signs, height and weight measurements and monitored glucose and patient wellbeing.
Administered medications to patients and remained vigilant for negative side effects.
Assisted coworkers in completed subsequent training sessions in seven days.
Transported patients between rooms and appointments or testing locations.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.