Tonya Hall
Photographer
Littleton,USA
Summary
Dedicated and enthusiastic job seeker with a strong foundation in organizational skills, poised to excel in an entry-level Budtender position. Committed to contributing to team success and enhancing customer experiences through a deep understanding of cannabis products and industry trends. Eager to leverage a passion for the industry to support company objectives and foster a welcoming environment for clients. Ready to bring a proactive approach and a strong work ethic to the team.
Overview
25
25
years of professional experience
Work History
Assistant Manager
Goodwill
Littleton, Colorado
07.2023 - 02.2026
- Assisted in managing daily operations and staff scheduling of 50 employees.
- Implemented training programs to enhance team performance and efficiency.
- Coordinated inventory management processes to optimize stock levels.
- Developed and maintained strong customer relationships, improving service satisfaction.
- Monitored financial transactions and ensured compliance with organizational policies.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Monitored compliance with safety regulations and procedures to ensure workplace safety.
- Conducted monthly safety audits and inspections to identify potential hazards.
- Conducted monthly safety evacuations.
Shift Supervisor
Goodwill of Colorado
Littleton, Colorado
06.2020 - 07.2023
- Supervised daily operations, ensuring adherence to safety protocols and company policies.
- Trained new staff on operational procedures and customer service standards.
- Monitored merchandise presentation, maintaining cleanliness and organization of sales floor.
- Assisted in inventory management, tracking stock levels and coordinating restocking efforts.
- Resolved customer inquiries and complaints, enhancing overall shopping experience.
- Conducted employee performance evaluations, providing constructive feedback for improvement.
- Coordinated staff schedules of 35 employees to optimize coverage during peak hours.
Production Supervisor
Goodwill of Colorado
Littleton, CO
11.2019 - 06.2020
- Supervised daily production activities to ensure operational efficiency and quality standards.
- Coordinated staff scheduling to optimize labor resources and meet production targets.
- Implemented safety protocols, reducing workplace incidents and enhancing team compliance.
- Analyzed production workflows, identifying bottlenecks and recommending process improvements.
- Conducted regular quality inspections, ensuring products met established guidelines before distribution.
- Managed team of 12 production associates, overseeing productive production processes and meeting all deadlines.
Pricing Administrator III
AGRIUM US
Denver, Colorado
01.2001 - 01.2018
- Oversaw implementation of sales discounts across North America to enhance pricing strategies.
- Processed and maintained quarterly and annual rebates for North American wholesale customers, enhancing financial accuracy.
- Ensured pricing was accurately reflected within procurement system.
- Facilitated resolution of Acid Heel credits for North America and Canada, improving client satisfaction.
- Supported 25 sales professionals across Pacific Northwest, Southwest, Central, and Eastern regions, facilitating streamlined operations.
- Delivered high-quality service to over 300 customers, ensuring accurate and efficient transactions.
- Maintained contract for effective management.
- Collaborated on an eBusiness (XML) project, streamlining processes.
Analyst
AGRIUM US
Denver, Colorado
01.2014 - 2014
- Analyzed market trends to support data-driven decision-making processes.
- Developed reports on sales performance and inventory management for stakeholder review.
- Collaborated with cross-functional teams to streamline operational workflows and enhance efficiency.
- Utilized advanced Excel functions to maintain accurate datasets and financial models.
- Conducted competitor analysis to identify opportunities for strategic growth initiatives.
- Designed and implemented process improvements that increased team productivity and accuracy.
- Assisted in the preparation of presentations summarizing analytical findings for executive meetings.
- Reduced errors in data entry by 85%, instituting rigorous quality control checks.
Education
Associate of Applied Science - IT/Networking
UNIVERSITY OF PHOENIX
Phoenix, AZ11-2008
Certification - Transformational Leadership
Bryant University
OnlineSkills
- Product merchandising
- Patience and empathy
- Discussing cannabis
- Counting money
- Maintaining security
- Regulatory compliance
- Loss prevention
- Point-of-sale system
- Changing out tills
- Cash handling experience
- Customer service
- Team leadership
Accomplishments
- Supervised team of 50 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Monetary Transactions - Managed cash, check, credit, and automatic debit card transactions with flawless accuracy.
Languages
English
Full Professional
Timeline
Assistant Manager
Goodwill
07.2023 - 02.2026
Shift Supervisor
Goodwill of Colorado
06.2020 - 07.2023
Production Supervisor
Goodwill of Colorado
11.2019 - 06.2020
Analyst
AGRIUM US
01.2014 - 2014
Pricing Administrator III
AGRIUM US
01.2001 - 01.2018
Associate of Applied Science - IT/Networking
UNIVERSITY OF PHOENIX
Certification - Transformational Leadership
Bryant University