Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Office Supervisor
Summit Healthcare Group
Fair Lawn, NJ
02.2022 - Current
Processed patient responsibility estimate determined by insurance at pre-registration.
Applied HIPAA privacy and security regulations while handling patient information.
Communicated financial obligations to patients and collected fees at time of service.
Obtained necessary signatures for privacy laws and consent for treatment.
Organized and maintained records by updating and obtaining both personal and financial information from patients.
Verified demographics and insurance information to register patients in computer system.
Registered patients by completing face-to-face interviews to obtain demographic, insurance and medical information.
Responsible for assisting, overseeing and ensuring the successful adminstrative and operational aspects of the offices.
Supporting a patient-center experience from welcome to the office and ensuring an inviting environment.
Build strong positive communication with providers/staff and working as a team to enhance the success of the practice.
Obtain prior authorization for patients' medications.
Managing the team from interviewing, performances, promotions, discipline etc.
Interacting with patients (and families) at the end of their visit in a courteous and respectful manner.
Train new employees on the correct operations of the department.
Medical Office Manager
Riverside Medical Group
Paterson, NJ
02.2020 - 02.2022
Interviewed, hired and trained medical office teams and conducted performance reviews.
Maintained and managed filing, chart keeping and organizational systems for practice.
Managed staff scheduling and set patient scheduling policy.
Developed and implemented office policies and procedures while adhering to HIPAA and OSHA regulations.
Pitched in to help with office tasks during busy periods and staff absences.
Monitored office supplies to replenish needed inventory before depletion.
Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills
Assessed processed and procedures, complying with OSHA and HIPAA regulations
Developed close working relationships with front office and back staff
Responsible for staff scheduling, conflict resolution and appropriate action plan
Independently track and purchase office supplies and placing orders on a weekly or as needed basis
Medical Office Coordinator
Paltrowitz, Goldfarb, Schmidt, Micale, Palance MD
Teaneck, NJ
02.2009 - 02.2020
Trained new employees on the operations of the department to ensure continuity of procedures
Scheduled special procedures with Endoscopy Centers and Radiology such as Gastroscope, Colonoscopy, ERCP, EUS and Peg Tubes
Liaison to the physician
ICD10 & CPT Knowledge
Routinely collaborated with insurance companies to provide medical documentation for approval
Assist with determining coverage and access options available for specific procedures
Operate Multi-Line phone system and proactively respond to voicemails and emails within 24-hour receipt
Manager of Accounting, Finance and Tax at PT Indonesia Thai Summit Auto (Thai Summit Group)Manager of Accounting, Finance and Tax at PT Indonesia Thai Summit Auto (Thai Summit Group)