Theresa Reynolds
Oklahoma City
Summary
Dynamic Office Supervisor with a proven track record at Liberty Tax Service, excelling in organizational leadership and customer service. Expert in enhancing staff productivity through effective employee management and training. Achieved significant improvements in office efficiency and client satisfaction, demonstrating exceptional scheduling and team supervision skills.
Overview
10
10
years of professional experience
Work History
Office Supervisor
Liberty Tax Service
09.2003 - 05.2013
- Maintained a clean, organized, and professional office environment to support maximum productivity.
- Supported a positive work culture that prioritized teamwork, professionalism, continuous learning opportunities.
- Prepare and file Tax Return
- Payroll
- Scheduling
- Bank runs
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
- Enhanced staff productivity with consistent performance evaluations and regular feedback.
Education
Associates - Business Management
University of Phoenix
Tempe, AZSkills
- Scheduling and calendar management
- Training and coaching
- Documentation and control
- Workflow planning
- Organizational leadership
- Employee relations
- Workload prioritization
- Office administration
- Employee management
- Payroll and budgeting
- Event coordination
- Office management
- Employee supervision
- Meeting planning
- Project management
- Scheduling
- Inventory control
- Bookkeeping
- Customer service
- Organizational skills
- Billing
- Data entry
- Employee training
- Payroll processing
- Team supervision
- Staff training
- Staff hiring
- Team bonding
- Budgeting expertise
- Budgetary planning
- Microsoft office
- Appointment scheduling
- Accounts payable and receivable
- New hire orientation
Timeline
Office Supervisor
Liberty Tax Service
09.2003 - 05.2013
Associates - Business Management
University of Phoenix
Similar Profiles
Monique ParishMonique Parish
Professional Tax Preparer- Office Manager at Liberty Tax ServiceProfessional Tax Preparer- Office Manager at Liberty Tax Service
Shane AlbrechtShane Albrecht
General Manager at Liberty Tax ServiceGeneral Manager at Liberty Tax Service
SERGIO E. HEREDIASERGIO E. HEREDIA
TAX PROFESSIONAL at LIBERTY TAX SERVICETAX PROFESSIONAL at LIBERTY TAX SERVICE
Patricia DavisPatricia Davis
Associate at Liberty Tax ServiceAssociate at Liberty Tax Service
Diana M BettencourtDiana M Bettencourt
Inbound Stower at AmazonInbound Stower at Amazon