Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Open To Work
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Tasha Damico

Medical Assistant/Delivery Driver/Mystery Shopper
Austin,TX

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Medical AssistantMystery ShopperDelivery DriverPersonal Shopper

Work Type

Full TimeContract WorkSeasonal Work

Location Preference

RemoteHybridOn-Site
Location: Austin, TXLebanon, PACamp Hill, PAHershey, PAMarble Falls, TX
Open to relocation: Yes

Important To Me

Career advancementWork-life balanceFlexible work hoursTeam Building / Company RetreatsPaid sick leavePaid time offWork from home option

Summary

Experienced healthcare professional with over 5 years in high-volume patient support within fast-paced clinical settings. Managed daily interactions, resolved patient concerns, and ensured accurate documentation. Strong communicator skilled in customer service, problem-solving, and HIPAA compliance, ready to excel in remote healthcare customer service roles.

Overview

15
15
years of professional experience
3
3
Certification
5
5

Professional Driving

10
10

Delivery/Personal Shopper

6
6

Private Cleaner

Work History

Medical Assistant

Baylor Scott & White Health
10.2021 - 11.2023
  • Supported 40 to 60 patients daily, ensuring timely care in fast-paced environments.
  • Managed over 50 daily interactions, facilitating efficient scheduling and patient communication.
  • Coordinated communication between patients and medical staff, enhancing overall patient experience.
  • Assisted healthcare providers during examinations and treatments.
  • Achieved 98% accuracy in maintaining medical records.
  • Ensured compliance with HIPAA regulations consistently.
  • Resolved patient concerns to enhance workflow efficiency.
  • Prepared examination rooms to meet cleanliness and safety standards.

Certified Nursing Assistant

Burnet Oaks Nursing Center
07.2018 - 08.2021
  • Provided care for 15-25 patients per shift
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Worked with team members to coordinate and deliver effective patient care.
  • Improved response times by implementing communication strategies during shifts.
  • Communicated with patients, families, and staff
  • Contributed to training sessions, enhancing caregiving skills for self and team.

Certified Nursing Assistant

Granite Mesa Health Center
12.2014 - 06.2018
  • Supported 20+ patients per shift by addressing personal care needs and daily living activities.
  • Facilitated personal hygiene management, feeding, and ambulation, ensuring comfort and dignity for residents.
  • Assisted residents with daily living activities, promoting independence and enhancing quality of life.
  • Responded promptly to call lights, ensuring timely assistance for patient needs.
  • Provided emotional support and companionship to residents and families, fostering a nurturing environment and improving mental health.
  • Received recognition for reliability in providing consistent patient care.

Education

Associate of Science - Health And Human Services

Ultimate Medical Academy
9309 N Flordia Ave Tampa FL
06-2027

Certificate - Clinical Medical Assistant And Phlebotomy Tech

CyberTex Technical Institute
Killeen, TX
09-2021

High School Diploma -

Marble Falls High School
Marble Falls, TX
05-2007

Skills

  • Patient intake coordination
  • Patient education
  • Healthcare customer service
  • Patient communication
  • Call management
  • Insurance coordination
  • CRM and EHR systems
  • Data management
  • Time management and patient care
  • Critical thinking
  • Active listening and emotional support

Languages

English
Native/ Bilingual
Spanish
Full Professional

Certification

  • Certified Nurses Aide
  • Certified Medical Assistant

Timeline

Medical Assistant

Baylor Scott & White Health
10.2021 - 11.2023

Certified Nursing Assistant

Burnet Oaks Nursing Center
07.2018 - 08.2021

Certified Nursing Assistant

Granite Mesa Health Center
12.2014 - 06.2018

Associate of Science - Health And Human Services

Ultimate Medical Academy

Certificate - Clinical Medical Assistant And Phlebotomy Tech

CyberTex Technical Institute

High School Diploma -

Marble Falls High School

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Tasha DamicoMedical Assistant/Delivery Driver/Mystery Shopper