Tasha Dowell
Liberty Hill,TX
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Accomplished COO with progressive industry background and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands.
Overview
19
19
years of professional experience
1
1
Certification
Work History
COO
German American Farm Mutual
Pflugerville, TX
08.2017 - Current
- Tripled new business by streamlining processes and adding new agents.
- Managed teams of professionals focused on improving company initiatives.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Interviewed, supervised and motivated staff members to achieve optimal productivity.
- Improved management system and introduced a liability program to develop company growth and profitability.
- Managed divisional marketing, advertising and new product development.
Agency Director/Office Manager
Bluebonnet Pride Insurance Agency
Liberty Hill, TX
05.2007 - 08.2021
- Developed and implemented successful business plans focused on cost-effective service delivery and revenue development.
- Designed strategic marketing and advertising campaigns to enhance agency development in market.
- Assessed customer needs and developed individualized solutions to reach customer satisfaction.
- Oversaw day-to-day production and growth of agency.
- Developed promotional plans and customer acquisition strategies.
- Managed direction of agency by administering, directing and coordinating activities.
- Recruited, hired and developed top candidates for open vacancies and retained staff using consistent mentoring and positive feedback.
- Tracked and evaluated financial performance in order to make proactive adjustments to business plans.
Education
Business Administration
Tarleton State University
Stephenville, TxGeorgetown High School
Georgetown, Tx05.1989
Skills
- Operational Analysis
- Judgement and Decision Making
- Executive Leadership
- Regulatory Compliance
- Annual Planning
- Policy Development
- Complex Problem Solving
Certification
Property & Casualty License
Adjusters License
Timeline
COO
German American Farm Mutual
08.2017 - Current
Agency Director/Office Manager
Bluebonnet Pride Insurance Agency
05.2007 - 08.2021
Business Administration
Tarleton State University
Georgetown High School