Hardworking and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Server
Quicksand Golfcourse
San Angelo, TX
06.2021 - Current
PRN position (weekends)
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Intake Specialist
Medway Infusion
San Angelo, TX
03.2023 - 03.2024
Answered phone calls and provided new patients with required paperwork to initiate service.
Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
Completed intake assessment forms and filed patient’s charts.
Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
IV Infusions
EZIV
San Angelo, Texas
01.2017 - 06.2022
Vitamin IV therapy
(Spa treatment) IV insertion for clients to have hydration and or vitamin treatment.
Phlebotomist
Screening For Life
Abilene, Texas
08.2019 - 10.2020
Contract phlebotomist for nursing homes in San Angelo and surrounding areas
Ensured daily, weekly, monthly labs were drawn per physician orders
Audit patient charts to ensure all quarterly labs were completed as ordered and in scope per State guidelines
Close communication with nursing staff, nursing administration and administrators when marketing.
Assistant Clinical Research Coordinator
Benchmark Research Company
San Angelo, Texas
03.2017 - 06.2019
Plans and coordinates the initiation of research study protocol, and the establishment of operating policies and procedures
Prepares research ethics board applications
Plans, implements, and maintains data collection and analysis systems in support of research protocol; may coordinate the collection and analysis of research data
Recruits, instructs, and coordinates research subjects and/or volunteers, as appropriate to specific study objectives and work scope
General MA duties (obtain health history, vitals, blood draws, PFT’s)
Monitors the progress of research activities; develops and maintains records of research activities, and prepares periodic and ad hoc reports, as required by investigators, administrators, funding agencies, and/or regulatory bodies
Coordinates participant tests and procedures
Collects data as required by the protocol
Assures timely completion of Case Report Forms
Maintain study timelines.
Medical Assistant
Community Medical Associates
San Angelo, Texas
02.2013 - 03.2017
Interview patients to obtain medical information and measure their vital signs, weight, and height
Show patients to examination rooms and prepare them for the physician
Record patients' medical history, vital statistics, or information such as test results in medical records
Prepare and administer medications as directed by a physician
Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing
Explain treatment procedures, medications, diets, or physicians' instructions to patients
Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures
Authorize drug refills and provide prescription information to pharmacies
Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
Clean and sterilize instruments and dispose of contaminated supplies
Schedule appointments for patients
Change dressings on wounds
Greet and log in patients arriving at the office or clinic
Contact medical facilities or departments to schedule patients for tests or admission
Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms
Inventory and order medical, lab, or office supplies or equipment
Perform routine laboratory tests and sample analyses
Set up medical laboratory equipment
Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients
Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.