Tasha Fletes
Conroe,TX
Summary
Driven and compassionate professional with a diverse background in healthcare and legal support, notably at Regional Pathology & Associates. Excelled in enhancing patient care and streamlining case management, demonstrating a strong work ethic and exceptional customer service. Achieved significant improvements in specimen handling accuracy and legal document organization, showcasing proficiency in critical thinking and interpersonal communications.
Overview
18
18
years of professional experience
Work History
Server
Cracker Barrell Old Country Store
05.2022 - Current
Phlebotomist/Histology Assistant
Regional Pathology & Associates
02.2015 - 01.2020
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Retrieved surgical specimens.
- Prepped specimens for Pathologist.
- Sorted specimens.
- Assisted Pathologist in gross examination of surgical specimens and frozen sections.
- Retrieved data and delivered dictation tapes and surgical requisitions to transcriptionist.
Legal Assistant/Office Manager
Law Office Of Leslie Bullard
01.2013 - 01.2015
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Organized documents to manage paper and electronic filing systems of clients.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Assisted Attorney in person at hearings.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
Floating Legal Secretary/Legal Assistant
Various Law Offices
02.2010 - 01.2013
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Organized files for court proceedings.
- Answered and directed calls using multi-line switchboard.
- Organized and maintained an efficient electronic filing system for easy access to critical documents and data.
- Received and placed telephone calls to clients and prospective clients.
- Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
- Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.
- Prepared legal correspondence and wrote professional letters for attorneys.
- Filed documents with courts on behalf of attorney.
- Reduced errors in legal documents by implementing thorough proofreading processes.
- Provided necessary help or coverage to various attorneys in the realm of family or criminal law.
- Enhanced attorney productivity with proficient management of case files and schedules.
- Supported attorneys during trials by efficiently coordinating exhibits, witness interviews, and other essential tasks.
Phlebotomist
Regional Pathology & Associates
01.2006 - 01.2010
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Education
Phlebotomy
Arkansas State University Vocational
Jonesboro, ARAssociate of Applied Science - Paralegal Studies
Kilgore College
Kilgore, TXSkills
- Strong Work Ethic
- Sample and specimen collection
- Patient confidentiality
- Venipuncture
- Order of draw
- Specimen handling
- Fast Learner
- Scheduling/Planning
- Microsoft Office and ProDoc
- Legal Document Preparation
- Administrative Support
- Client Communication
- File Organization
Timeline
Server
Cracker Barrell Old Country Store
05.2022 - Current
Phlebotomist/Histology Assistant
Regional Pathology & Associates
02.2015 - 01.2020
Legal Assistant/Office Manager
Law Office Of Leslie Bullard
01.2013 - 01.2015
Floating Legal Secretary/Legal Assistant
Various Law Offices
02.2010 - 01.2013
Phlebotomist
Regional Pathology & Associates
01.2006 - 01.2010
Phlebotomy
Arkansas State University Vocational
Associate of Applied Science - Paralegal Studies
Kilgore College
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