Tasha Hamilton
Roseburg
Summary
Dynamic and adaptable professional with 20+ years in admin, sales, and customer service. Strong at streamlining ops, managing teams, and client care in fast-paced settings. Fast learner, organized, problem-solver—seeking a supportive role with growth. Authorized to work in the US.
Overview
23
23
years of professional experience
Work History
Office Manager / Project Management Assistant
Blacktail Builders LLC
09.2024 - Current
- Actively supported project management: tracked job progress, scheduled bids and timelines, managed change orders with detailed client/vendor updates—contributed to revenue growth from $250,000 (first year) to $750,000 last year.
- Coordinated purchase orders, subcontractor scheduling, and material procurement; monitored basic project milestones under GC guidance.
- Handled full QuickBooks workflow: invoicing, expense tracking, payment recording, and monthly reconciliations for accurate project budgeting.
- Maintained project files, contracts, liens, W-9s/1099s, insurance reviews, and license renewals—ensuring compliance and smooth workflow.
- Managed on-site logistics: vehicle/equipment maintenance, inventory control, shop cleanup, security, and labor coordination.
- Oversaw vendor relations, marketing (Google profile, Angie's List, Yelp), website updates, promo items, and IT/phone support to keep projects running efficiently.
- Implemented automated invoicing and filing systems, cutting admin time and reducing costs 25%; prepared budget variance reports for leadership.
Ambulance Driver
Glendale Ambulance District
12.2023 - Current
- Responded to emergency calls with timely, safe transport, adhering to traffic laws and providing basic life support (CPR, BLS).
- Conducted routine equipment inspections and communicated patient updates to dispatchers and medical teams.
- Participated in training on emergency protocols, ensuring readiness for critical situations.
Medication Aide
Callahan Village Assisted Living
06.2024 - 09.2024
- Administered medications to 35+ patients daily, monitoring for side effects and maintaining accurate records/inventory.
- Collaborated with nurses and physicians on patient care, including injections and condition updates.
- Provided compassionate emotional support, fostering a caring environment.
Care Partner
Callahan Village
04.2024 - 06.2024
- Delivered daily care to elderly clients, assisting with ADLs (bathing, grooming, medication) and engaging in activities to promote mental well-being.
- Documented observations on health/behavior changes and supported isolation reduction through companionship.
Non-Emergency Transportation Driver
Umpqua Valley Ambulance
02.2023 - 10.2023
- Transported wheelchair-bound patients locally and long-distance (e.g., to OHSU/Medford), including hospital discharges from ICU/ER.
- Ensured safe boarding/disembarking, vehicle maintenance, and compliance with safety protocols.
- Demonstrated route knowledge and calm handling of challenging situations.
Server/Bartender
TJ's Bar & Grill
03.2022 - 08.2022
- Delivered exceptional customer service, managing cash/POS transactions and inventory while maintaining bar cleanliness/safety.
- Collaborated with kitchen staff for timely order delivery; resolved complaints to boost satisfaction.
- Organized events like themed nights to attract new customers.
Animal Caretaker
Soaring Spirit Therapeutic Equestrian Center
01.2022 - 03.2022
- Supported therapeutic sessions for children with disabilities; provided daily animal care (feeding, grooming, exercise).
- Maintained clean environments and monitored behavior, reporting concerns to staff.
Insurance Roles (Account Manager, Licensed Agent, Sales Producer)
Guaranteed Rate Insurance, Steele Group Agency, Sheppard Insurance Allstate
08.2017 - 12.2021
- Managed client portfolios, handling quoting, sales, claims, payments, policy updates, and renewals; achieved monthly sales targets through cross-selling.
- Built strong relationships via personalized service and risk assessments; negotiated terms for optimal coverage.
- Utilized CRM software to track interactions, process changes, and expand networks; increased customer loyalty by addressing issues promptly.
Earlier Roles (Customer Service, Operations, Sales Coordination)
Various Companies
01.2003 - 01.2017
- Oversaw operations including inventory, A/R/A/P, order processing, and customer service; refined processes for efficiency.
- Provided executive support (travel, reporting, event planning) and managed high-volume inquiries with empathy.
- Handled marketing tasks like SEO, promotional design, and market share reporting for global distributors.
Education
Associate of Science - Business Management
Ventura College
Ventura, CA01-2007
Associate of Arts - Liberal Arts
Ventura College
Ventura, CA01-2007
High School Diploma - undefined
Lompoc High School
Lompoc, CA01-2001
Skills
- Administrative & Technical
- Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), Google Workspace, QuickBooks, DocuSign, Zoom, Adobe Acrobat
- Data entry, file organization, calendar/scheduling management (up to 2 executives simultaneously), project coordination
- Healthcare & Patient Care
- Medication administration, vital signs monitoring, ADLs, patient observation, Alzheimer's/dementia/memory care
- CPR, First Aid, AED, BLS certified; medical terminology
- Professional & Soft Skills
- Customer service, relationship management, negotiation, verbal/written communication
- Organizational skills, time management, attention to detail, problem-solving
- Vendor/contract management, budgeting (up to $500K projects), compliance support
- Other
- Driving (route optimization, GPS), bartending, sales/cross-selling, networking
Accomplishments
- Streamlined workflow by consolidating lengthy processes and redundant documentation which resulted in more effective and timely completion of sales and project management.
Languages
English
Professional Working
Timeline
Office Manager / Project Management Assistant
Blacktail Builders LLC
09.2024 - Current
Medication Aide
Callahan Village Assisted Living
06.2024 - 09.2024
Care Partner
Callahan Village
04.2024 - 06.2024
Ambulance Driver
Glendale Ambulance District
12.2023 - Current
Non-Emergency Transportation Driver
Umpqua Valley Ambulance
02.2023 - 10.2023
Server/Bartender
TJ's Bar & Grill
03.2022 - 08.2022
Animal Caretaker
Soaring Spirit Therapeutic Equestrian Center
01.2022 - 03.2022
Insurance Roles (Account Manager, Licensed Agent, Sales Producer)
Guaranteed Rate Insurance, Steele Group Agency, Sheppard Insurance Allstate
08.2017 - 12.2021
Earlier Roles (Customer Service, Operations, Sales Coordination)
Various Companies
01.2003 - 01.2017
Associate of Arts - Liberal Arts
Ventura College
High School Diploma - undefined
Lompoc High School
Associate of Science - Business Management
Ventura College