Tasha Hardaway
Iowa City,IA
Summary
Compassionate and detail-oriented Behavior Technician with extensive experience in behavioral assessments and documentation. Committed to fostering positive client interactions and enhancing overall care through targeted intervention strategies.
Overview
15
15
years of professional experience
Work History
Behavior Technician
Systems Unlimited
Iowa City, IA
09.2025 - Current
- Implemented behavior intervention plans to support individual client needs.
- Assisted in data collection and analysis for behavioral assessments.
- Collaborated with multidisciplinary teams to enhance client care strategies.
- Monitored client progress and communicated findings with supervisors regularly.
- Engaged clients through structured activities to encourage positive behaviors.
Direct Care Counselor
Optimae Life Services
Iowa City, IA
05.2019 - Current
- Provided direct support to individuals with disabilities in daily living activities.
- Assisted clients in developing life skills through personalized plans and interventions.
- Monitored client progress and reported significant changes to supervisory staff.
- Facilitated communication between clients, families, and healthcare professionals.
- Educated patients on coping strategies and mental health resources.
- Responded promptly to crisis situations, ensuring patient safety and security.
Assistant Lead
Mayors Youth Employment Program
Iowa City, IA
04.2013 - Current
- Led team in developing youth engagement strategies, enhancing program participation and overall impact.
- Mentored junior staff, fostering skill development and improving program delivery effectiveness.
- Oversaw project timelines and deliverables, ensuring alignment with organizational goals and community needs.
- Collaborated with local organizations to create partnerships that expanded resources for youth employment opportunities.
- Assisted patients with long-term physical disabilities and chronic illnesses by creating personally tailored recovery plans.
PSE Clerk
USPS
Cedar Rapids, IA
08.2021 - 03.2022
- Processed incoming and outgoing mail efficiently, ensuring timely delivery.
- Operated various postal equipment, including sorting machines and scales, to enhance workflow.
- Maintained accurate records of mail transactions, contributing to operational consistency.
- Loaded and unloaded shipping containers and vehicles.
- Increased efficiency in mail handling by training new staff on USPS procedures and guidelines.
Direct Support Professional
Reach For Your Potential
Iowa City, IA
11.2016 - 09.2021
- Assisted clients with daily living activities to promote independence and enhance quality of life.
- Developed individualized support plans tailored to client needs and preferences.
- Implemented behavior management techniques to foster positive social interactions among clients.
- Collaborated with multidisciplinary teams to coordinate care and ensure comprehensive support strategies.
Mental Health Technician
Successful Living
Iowa City, IA
05.2016 - 12.2017
- Monitored patient behavior and provided support during daily activities.
- Assisted in developing individualized care plans to address patient needs.
- Maintained accurate documentation of patient progress and interventions.
- Collaborated with healthcare team to ensure comprehensive patient care.
Assistant Manager
McDonald's
Iowa City
03.2011 - 03.2016
- Led training programs to enhance team performance and improve service quality.
- Implemented operational procedures to streamline workflows and increase efficiency.
- Analyzed customer feedback to develop strategies for improving guest satisfaction.
- Coordinated staff scheduling to ensure optimal coverage during peak hours.
Education
High School Diploma -
High School Diploma -
Iowa City High School
Iowa City, IA05-2009
Some College (No Degree) - Human Resource Management
Kirkwood Community College
Iowa City, IASkills
- Active listening
- Data collection
- Documentation skills
- Prompting and fading strategies
- Behavioral management
- Social skills development
- Positive reinforcement
Timeline
Behavior Technician
Systems Unlimited
09.2025 - Current
PSE Clerk
USPS
08.2021 - 03.2022
Direct Care Counselor
Optimae Life Services
05.2019 - Current
Direct Support Professional
Reach For Your Potential
11.2016 - 09.2021
Mental Health Technician
Successful Living
05.2016 - 12.2017
Assistant Lead
Mayors Youth Employment Program
04.2013 - Current
Assistant Manager
McDonald's
03.2011 - 03.2016
Some College (No Degree) - Human Resource Management
Kirkwood Community College
High School Diploma -
High School Diploma -
Iowa City High School